Perlindungan Hukum bagi Konsumen dalam Transaksi Jual Beli melalui Media Elektronik dengan Sistem ”Dropship”

Abstract

The activity of buying and selling using the dropshipping system is a trading activity in which the seller does not have stock of the goods he is selling, but only promotes goods through images uploaded to his or her online shop. If the seller gets an order from a consumer, the seller cannot directly confirm the condition of the goods to be sent to the consumer because the supplier who will send it uses the seller's identity. This study aims to determine and study legal protection for consumers in buying and selling via electronic media using the dropshipping system, and to find out and study the legal consequences that arise if there is default in buying and selling via electronic media using the dropshipping system. The results showed that legal protection for consumers in buying and selling through electronic media using the dropshipping system can be done in a preventive and repressive manner, and the legal consequences that arise if there is default in buying and selling using the dropshipping system, namely the loss suffered by consumers is the responsibility of the seller because The seller is the party who makes a direct agreement with the consumer, not the supplier. Therefore, the public is expected to be more careful in conducting transactions via electronic media so that they do not suffer their own losses.

Analisis Praktek Akad Jual Beli Online Menggunakan Sistem Dropshipping Dalam Perspektif Hukum Bisnis Islam

“…Jika dikaji dari penelitian terdahulu memang tidak ada yang mengkomper secara spesifik akad yang ada dalam jual beli online dropshipping dengan Fatwa DSN MUI Nomor 93:DSN-MUI/IV/2014 Tentang Keperantaraan (Wasathah) Dalam Bisnis Properti. Yang mana dalam penelitian terdahulu lebih condong untuk melihat tanggung jawab dropshipper jika terjadi kerugian dari pihak konsumen dan dilihat dari sisi Undang-undang yang mengatur seperti penelitian yang membahas mengenai akad yang ada dalam dropshipping berdasarkan fatwa terkadang cuman fokus dengan satu penjelasan akad dalam Fatwa seperti dalam akad salam, akad wakalah, atau akad jual beli, tidak ada yang spesifik membahas dari posisi dropshipper sebagai perantara penjualan yang sesuai dengan Fatwa DSN MUI Nomor 93:DSN-MUI/IV/2014 Tentang Keperantaraan (Wasathah) [9]; [10];.…”

The Mu’alamah Dropshipping System: Islamic Economic Perspective

“…d. If the payment goes well, the goods are sent directly by courier service and will arrive at the buyer in a few days (Wahhab & Mujahidin, 2020). Dropshippers never own goods directly and in buying and selling, sometimes they always see market trends and will look for suppliers of goods that are currently being hunted by the public (Israfilzade, 2017;Singh et al, 2018;Nurlaila, 2019;Amrita et al, 2020). Astuti's (2018) research results show that people's perceptions of online buying and selling contracts are quite good.…”