Performance of State Civil Apparatus at the Regional Human Resources Development Agency of Central Sulawesi Province

Abstract

This study employed a qualitative methodology. Observation, interviews, documentation, and triangulation approaches were used to obtain data. In this study, data analysis of the interaction model of Miles, Huberman, and Saldana was utilized. The theory utilized Sedarmayanti's theory of performance, which comprises of work performance, expertise, conduct, and leadership. Regional Human Resources Development Agency of Central Sulawesi Province Civil Servants' performance has not been satisfactory. This is because of the four aspects that are used as analytical tools, there are three that have not been effective, namely: 1. Civil Servants' expertise in the form of knowledge, 2. Civil Servants' behavior in terms of responsibility and discipline, and 3. Lack of firm leadership.