Performance Measures of Quality for Academic Libraries Implementing Continuous Improvement Projects: A Delphi Study

Future applications of blockchain in business and management: A Delphi study

“…The Delphi technique has been used in a wide range of research since its development in the 1950s (Dalkey & Helmer, ). In the field of business and management, it has been employed in the study of marketing (Knutson, Beck, Singh, Kasavana, & Cichy, ; Larreche & Montgomerey, 1977), tourism (Muller, ; Yong, Keng, & Leng, 1988), supply chain management (Lummus, Vokurka, & Duclos, ; Melnyk, Lummus, Vokurka, Burns, & Sandor, ), business improvement (Harer, ; Ray & Sahu, ), knowledge management (Scholl, Konig, Meyer, & Heisig, ), project management (Bril, Bishop, & Walker, ), employee and public relations (Watson, ; Wiggington, ), and extensively in information systems and technologies (Bradley & Stewart, ; Hong, Trimi, Kim, & Hyun, ; Huang, Wu, & Chen, ; Kell, Tiwana, & Bush, ; Koskiala & Huhtanen, ; Liu, Zhang, Kell, & Chen, ; Schmidt, Lyytinen, Keil, & Cule, 2001). It is a particularly useful technique for gaining insight into complex phenomena where there is controversy, an absence of data, or future predictions are being made (Kosow & Gassner, ; Mitchell, ; Paliwoda, ; Petry, Maes, & Vlaskam, ; Skulmoski et al, ).…”

“…Furthermore, there is a lack of agreement about how many rounds should be included in an effective Delphi study (Petry et al, ; Wentholt & Frewer, ), but two are considered adequate (Boulkedid, Abdoul, Loustau, Sibony, & Alberti, ; Duncan, ; Gary & von der Gracht, ), as the addition of further rounds adds administrative burden and places pressure upon participants that results in lower response rates (Gary & von der Gracht, ). Data analysis methods vary, but commonly rely upon the examination of descriptive statistics of the data that has been obtained within each round (Harer, ; Scholl et al, ; Watson, ). More sophisticated techniques, such as Kendall’s W, which is used in this study, can be employed to provide a more precise analysis of the changes that occur between rounds (Melnyk et al, ; Ray & Sahu, ).…”

Social entrepreneurs in challenging places: A Delphi study of experiences and perspectives

“…Furthermore, there is a lack of agreement about how many rounds should be included in an effective Delphi study (Wentholt and Frewer, 2010;Petry, et al, 2007) though two are generally considered adequate (Gary and von der Gracht, 2015;Boulkedid, Abdoul, Loustau, Sibony and Alberti, 2011) as the addition of further rounds adds administrative burden and places pressure upon participants that results in lower response rates (Gary and von der Gracht, 2015). Data analysis methods vary but commonly rely upon the examination of descriptive statistics of the data that have been obtained within each round (Watson, 2008;Scholl, et al, 2004;Harer, 2003). More sophisticated techniques, however, can be employed to provide a more precise analysis of the changes that occur between rounds (Melnyk, et al, 2009;Ray and Sahu, 1990).…”

Social enterprises operating in the South Wales valleys: a Delphi study of persistent tensions

“…This paper uses a Delphi study (Dalkey and Helmer, 1963) to assess the relative importance of the issues that SEs contend with (Kosow and Gassner, 2008; Skulmoski et al , 2007; Linstone and Turoff, 1975). This technique has been used in many studies, including marketing (Knutson et al , 2004; Larreche and Montgomery, 1977), tourism (Muller, 1997; Yong et al , 1988), supply chain management (Melnyk et al , 2009; Lummus et al , 2005), business improvement (Harer, 2003; Ray and Sahu, 1990), knowledge management (Scholl et al , 2004), project management (Brill et al , 2006), employee and public relations (Watson, 2008; Wiggington, 1979) and extensively in information systems and technologies (Hong et al , 2015; Huang et al , 2013; Liu et al , 2010; Bradley and Stewart, 2003; Schmidt et al , 2001; Koskiala and Huhtanen, 1989).…”

“…This study uses a two-round Delphi study (Gary and von der Gracht, 2015; Boulkedid et al , 2011; Wentholt and Frewer, 2010; Petry et al , 2007; Duncan, 1995) using descriptive statistics (Watson, 2008; Scholl et al , 2004; Harer, 2003) and Kendall’s coefficient of concordance (Kendall’s W) for analysis (Okoli and Pawlowski, 2004). Kendall’s W has been used extensively to determine the degree of concordance of panels in many different fields including construction (Idrus and Newman, 2002), retailing (Kumar and Narayanan, 2016), education (Manalo, 2013), information system development (Shang, 2012), risk management (Bessette et al , 2016), human resource management (Papavasilieou and Lyons, 2015) and performance management (Rashvand and Majid, 2014).…”