Performance Measurement in Retail Industry By Using A Multi-Criteria Decision Making Methods

Ersoy, Nazlı

doi:10.21121/eab.2017431302

Cited by 24 publications

(14 citation statements)

References 11 publications

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“…On the other hand, although Donthu and Yoo (1998) stated that using profits in DEA as output is objectionable, sales and profits were seen to be the most frequently used outputs (Balios et al , 2015; Bardakcı and Baran, 2019; Duman et al , 2017; Ersoy, 2017; Gandhi and Shankar, 2014; Huang et al , 2019; Pradhan and Kamble, 2015). In fact, this is not surprising because the main establishment goal of retailers is to increase sales and profits (Berman and Evans, 2004).…”

Section: Methodsmentioning

confidence: 99%

COVID effect on retailing: a study on consumers’ retailer preferences during economic recession periods: evidence from Turkey as a predominantly Muslim society

Baran

2021

JIMA

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Purpose The purpose of this paper is to explore consumers’ retailer preferences during economic growth and recession periods in a Muslim-intensive country, and to compare the efficiency of retailers of different formats. Design/methodology/approach The data of the retailers operating in different formats in the first two quarters of 2018–2020 are used in the study. The data are analyzed by using Data Envelopment Analysis (DEA). The inputs of the DEA model are personnel expenses, rent costs and advertising expenses; and the outputs are sales and profits, which are the main objective of businesses. Because of the structure of the data, the non-oriented approach is used. The efficiency of retailers is determined in the study with super efficiency, which allows retailers to rank their productivity. Findings Findings of study present that consumers exhibited price-oriented behaviors during economic recession periods. DEA findings shows that discount stores are the most efficient retailers. However, study findings also reveal that retailers who support cost-reduction strategies with promotion activities are more efficient than others during economic recession periods. Practical implications Recommendations are made for the decision makers of the retailers in line with the findings of the study. Originality/value The study contributes to the literature by evaluating the consumer preferences and the efficiency of retailers in COVID-19 outbreak period, which is one of the most special periods in world history.

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Section: Methodsmentioning

confidence: 99%

COVID effect on retailing: a study on consumers’ retailer preferences during economic recession periods: evidence from Turkey as a predominantly Muslim society

Baran

2021

JIMA

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“…U tome se, pored ostaloga, ogleda naučnostručni doprinos ovog rada. U poslednje vreme, kao što je poznato, sve je bogatija literatura posvećena analizi efikasnosti preduzeća na bazi OCRA metode [2,3,5,6,7,8], kao i finansijskih institucija [12,13,11,4]. U velikoj meri je primenjivana višekriterijumska analiza efikasnosti finansijskih institucija -banaka i osiguravajućih kompanija u Srbiji (DEA modeli, AHP metoda, TOPSIS metoda).…”

Section: Uvodunclassified

Analysis of the efficiency of financial institutions in Serbia based on the OCRA method

Lukić¹

2021

Tehnika

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Recently, as is well known, the performance and efficiency of financial institutions are increasingly being measured on the basis of multi-criteria analysis. With this in mind, this paper analyzes the efficiency of financial institutions in Serbia based on the OCRA method. In this context, adequate measures have been proposed to improve the efficiency of financial institutions in Serbia in the future. Based on the obtained results of research on the efficiency of financial institutions in Serbia using the OCRA method, it can be concluded that banks and insurance companies are the most efficient in order. They are in order: other financial institutions, financial leasing providers, voluntary pension funds, broker-dealer companies, open-end investment funds, voluntary pension fund management companies and investment fund management companies. This positioning of financial institutions in Serbia was influenced by numerous macro and micro factors. The development of the financial market plays a significant role in this. It is still not at the level of developed market economies.

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“…Yapılan analiz sonuçları değerlendirildiğinde; sırasıyla F5, F4 ve F2 işletmelerinin her üç yöntemde de üst sıralarda oldukları tespit edilmekle beraber, F5 işletmesinin diğer işletmelere göre yatırımcısına en çok getiri sağlayacak işletme olarak belirlenmiştir. Ersoy (2017), "Fortune Türkiye" dergisi tarafından açıklanan ilk 500 işletme listesinde bulunan ve perakende sektöründe faaliyet gösteren 8 işletmenin 2010-2014 dönemi finansal performanslarını SAW, TOPSIS ve MAUT yöntemleri ile değerlendirmiştir. Yapılan değerlendirme sonucunda, kullanılan üç analiz yönteminde de işletmelerin finansal performans sıralamalarının incelenen yıllar itibariyle farklılık gösterdiği belirlenmiştir.…”

Section: Li̇teratürunclassified

AHP-MAUT Hibrit Modeli İle Finansal Performans Değerlendirmesi: Bıst İnşaat Ve Bayındırlık Sektöründe Bir Uygulama / Financial Performance Evaluation with AHP-MAUT Hybrid Model: An Application In Bist Construction And Public Works Sector

Özkan¹

2021

sentez

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Bu çalışmanın amacı, Borsa İstanbul inşaat ve bayındırlık sektöründe faaliyet gösteren işletmelerin finansal performanslarını değerlendirmektir. İşletmelerin performans değerlendirmesinde AHP ve MAUT yöntemlerinin bütünleşik kullanımına dayalı bir hibrit model kullanılmış ve finansal performans sıralama sonuçları ortaya konulmuştur. Kriterlerin ağırlıklandırılmasında AHP yöntemi kullanılırken, alternatiflerin performans sıralamalamasında MAUT yöntemi kullanılmıştır. Yapılan analiz sonucunda finansal açıdan en yüksek performansa sahip işletmelerin sırasıyla ENKAI, ORGE ve SANEL kodlu işletmeler olduğu sonucuna varılmıştır.

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Performance Measurement in Retail Industry By Using A Multi-Criteria Decision Making Methods

Cited by 24 publications

References 11 publications

COVID effect on retailing: a study on consumers’ retailer preferences during economic recession periods: evidence from Turkey as a predominantly Muslim society

COVID effect on retailing: a study on consumers’ retailer preferences during economic recession periods: evidence from Turkey as a predominantly Muslim society

Analysis of the efficiency of financial institutions in Serbia based on the OCRA method

AHP-MAUT Hibrit Modeli İle Finansal Performans Değerlendirmesi: Bıst İnşaat Ve Bayındırlık Sektöründe Bir Uygulama / Financial Performance Evaluation with AHP-MAUT Hybrid Model: An Application In Bist Construction And Public Works Sector

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