2020
DOI: 10.1016/j.cie.2020.106873
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Performance management in hospital organizations from the perspective of Principal Component Analysis and Data Envelopment Analysis: the case of Federal University Hospitals in Brazil

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Cited by 21 publications
(5 citation statements)
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“…This method can help decision‐makers easily obtain the key factors of customer satisfaction and corresponding management countermeasures. This approach has been widely applied to many different topics, such as hospital information systems (Markazi‐Moghaddam et al, 2019), hospital organisation performance (Peixoto et al, 2020), nursing practice, (Park et al, 2021) and patient‐centred care coordination (Kinnaer et al, 2020).…”
Section: Methodsmentioning
confidence: 99%
“…This method can help decision‐makers easily obtain the key factors of customer satisfaction and corresponding management countermeasures. This approach has been widely applied to many different topics, such as hospital information systems (Markazi‐Moghaddam et al, 2019), hospital organisation performance (Peixoto et al, 2020), nursing practice, (Park et al, 2021) and patient‐centred care coordination (Kinnaer et al, 2020).…”
Section: Methodsmentioning
confidence: 99%
“…The basic model and its modifications were proposed [29]. Furthermore, the hybrid approaches of the DEA and PCA are used in supplier selection, performance estimation, and score ranking problems [30][31][32][33][34].…”
Section: The Comparison Of the Proposed Approach And Dea-pca Methodsmentioning
confidence: 99%
“…By finding facilities that aren't working well and the best ways to do things, healthcare managers can better use their resources and make focused changes to boost performance. Researchers in a regional health care [20] system used DEA to figure out how well hospitals provided maternity care services in a study. The study found ways to improve quality and make the best use of resources by comparing inputs (like the number of obstetricians and hospital beds) to outputs (like the health results for mothers and babies).…”
Section: Assessing Efficiency and Effectiveness Of Healthcare Facilitiesmentioning
confidence: 99%