Performance Enhancement Model of Human Resources through Knowledge Sharing

Abstract

This study aims to examine the effect of exogenous variable consisting of organizational dimen-sion including organizational learning culture, support from top management, and individu-als namely openness in communication in affecting knowledge sharing of individuals. Besides, this study also examined how the role of knowledge sharing in improving human resource performance at Sharia Banking. This study was conducted through SEM (Structural Equation Modeling) test by using SmartPLS, a statistical software. The study was done through survey method by distributing questionnaire to 145 employees from frontliner departments at three of Sharia banks in Semarang. The findings of this study showed that two organizational di-mensions (Organizational Learning Culture and Top Management Support) have significant effect on the improvement of knowledge sharing. While Openness in Communication, the individual dimension, could not determine the improvement of knowledge sharing. Then, the improvement of human resource performance at sharia banking could be done by improving knowledge sharing.

Internal Factor Effects in Forming the Success of Small Businesses

“…Knowledge sharing knowledge is an intentional action which makes information reusable by others by passing information [10]. Then Lumbantobing in [3] explains that knowledge sharing is a systematic process in sending, distributing, and disseminating knowledge and multidimensional contexts between individuals or organizations through various methods or media. Knowledge sharing according to Dyer and Nobeoka in [16] is an activity that facilitates the exchange of knowledge, helps people work together, increases the ability to achieve organizational goals, and others.…”

A Model for Improving Human Resource Performance in the Context of Knowledge Donating

“…According to Chen et al (2006) and Arizqi (2017), knowledge donating has already included the notion of knowledge transfer which is defined as a systematic process of transmitting, distributing and disseminating knowledge and multidimensional context of a person or organization to the person or organization in need through varied methods and media. This process is aimed to optimize the use or exploit the existing knowledge and to encourage the creation of new knowledge as a result of the learning and the combination of different knowledge.…”

A Model for Enhancing Innovative Work Behavior

“…Organizational ability in learning and sharing knowledge (other innovative efforts) has been explored as a source of innovative employee behavior because knowledge dissemination is the initial stage of ideas (Wang & Wang, 2012). In addition to the organization, individuals who have the knowledge and are able to manage it well, will have an impact on company performance (Arizqi, 2017). Organizational success in building the basis of learning will have an impact on getting better at learning.…”