Perceptions Towards the Adoption and Utilization of M-Government Services: A Study from the Citizens’ Perspective in Saudi Arabia

Alonazi, Mohammed; Beloff, Natalia; White, Martin

doi:10.1007/978-3-030-43353-6_1

Cited by 6 publications

(2 citation statements)

References 44 publications

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“…In this case, mobilization might impact other variables as early payments and increasing volume of transactions but not for AEC. Promotion campaigns are considered essential in the early stages of adoption, creating awareness among citizens and influencing the intention to use [59]; for example, in developing countries, promotion campaigns should leverage the social characteristics of the society [106,107]. Additionally, the mobilization of services studied was mainly through electronic channels (SMS, social media advertising, web portal messages, and mobile applications), and non-adopters scarcely use these electronic channels.…”

Section: Plos Onementioning

confidence: 99%

Government influence on e-government adoption by citizens in Colombia: Empirical evidence in a Latin American context

Ramirez-Madrid

Escobar-Sierra

Lans-Vargas³

et al. 2022

PLoS ONE

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This study aims to identify government influence in the adoption of e-government by citizens (AEC) through a case study analyzing actions in Antioquia, Colombia, to increase AEC in annual vehicle tax filing and payment services. We classified these actions employing institutional theory, institutional interventions, and legitimation strategies. An analysis correlating AEC actions (including the COVID-19 containment measures) with over 16 million transactions in these two services during 2015–2020 found a strong government influence on AEC. We established coercive pressure and conformance to the environment as important predictors of AEC, but the COVID-19 containment measures only influenced electronic tax payments. Service type was also an essential predictor for these services; however, mobilization was not. Increasing AEC should be considered a necessary objective for public administrations, especially in developing countries that face shortages of resources and facilities.

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Section: Plos Onementioning

confidence: 99%

Government influence on e-government adoption by citizens in Colombia: Empirical evidence in a Latin American context

Ramirez-Madrid

Escobar-Sierra

Lans-Vargas³

et al. 2022

PLoS ONE

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“…This percent is expected to reach 97.1% in 2025 [6]. Second, there is clear governmental interest in advancing the adoption of novel technologies and services in the Saudi market as part of the government 2030 vision, which aims to significantly transform the Saudi economy [7]. This interest is expected to attribute to significant investments that aim to improve mobile technologies.…”

Section: Introductionmentioning

confidence: 99%

A Novel Model of Adoption of M-Commerce in Saudi Arabia

Alqahtani¹,

Beloff

White

2020

Position Papers of the 2020 Federated Conference on Computer Science and Information Systems

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The market of Saudi Arabia offers considerable potential for the success of mobile commerce (m-commerce) technology. In this context, this study aims to investigate the factors that influence the intentions of Saudi citizens and firms to use m-commerce technology. This study paper advances the literature by proposing a novel model to investigate the motivations behind adopting m-commerce in Saudi Arabia. The model defines factors that influence both customer and provider intentions of adopting m-commerce. The paper also outlines the methodology to be followed to evaluate the proposed model.

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Street Addressing System as an Essential Component in Sustainable Development and Realization of Smart City Conception

Gakh

2021

Lecture Notes in Business Information Processing

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Perceptions Towards the Adoption and Utilization of M-Government Services: A Study from the Citizens’ Perspective in Saudi Arabia

Cited by 6 publications

References 44 publications

Government influence on e-government adoption by citizens in Colombia: Empirical evidence in a Latin American context

Government influence on e-government adoption by citizens in Colombia: Empirical evidence in a Latin American context

A Novel Model of Adoption of M-Commerce in Saudi Arabia

Street Addressing System as an Essential Component in Sustainable Development and Realization of Smart City Conception

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