“…These include but are not limited to: the behaviour of the manager (Abbey & Dickson 1983, Dewett 2004, Isaksen & Akkermans 2011, Mumford 2000, the design of work (Amabile & Gryskiewicz 1987, Hackman & Oldham 1974, provision of time for creativity (Amabile & Gryskiewicz 1987, Amabile, Conti, Coon, Lazenby & Herron 1996, Amabile, Hadley & Kramer 2002, Hennesey & Amabile 2010, Shalley & Gilson, 2004, attitude to risk (Dewett 2004), existence of positive versus negative tensions, existence and management of different types of conflict (Isaksen et al 2001, Jehn 1995, Pelled 1996, Shalley & Gilson 2004, extent of collaboration within and across teams (King & Anderson 1990, Perry-Smith 2006, Taylor & Greve 2006, Thompson & Choi 2005, level of participation in decision making (Tjosvold 1982, Woodman, Sawyer & Griffin 1993, existence of an effective process for creativity management (Amabile 1988, Smith et al 2008 and positive social relationships (Abbey & Dickson 1983).…”