Perceptions of Public Service Needs: The Urban Elderly and the Public Agency

Assessing the Educational Needs of Undereducated Older Adults: A Case for the Service Provider

“…Riesenfeld, Newcomer, Berlant, and Dempsey (1972) had similar results in one respect but some differences were observed in followup questions. He and his colleagues compared the perceptions of the priority service needs of public agency personnel and a sample of elderly urban poor.…”

Factors associated with need: Community health and social services among the aged

“…This study explores that question because earlier studies examine services for the aged primarily in terms of needs assessments for special groups-institutionalized persons, the very poor, or residents of housing projects (Kramer and Unger, 1967;Palmore, 1971;Riesenfeld, et al, 1972). With a few exceptions (Sherman, 1975), considerably less emphasis has been placed oh evaluation or perceived adequacy of existing services by the non-institutionalized or by potential users.…”