2012
DOI: 10.1590/s1983-14472012000200021
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Percepções de urgência para usuários e motivos de utilização do serviço de atendimento pré-hospitalar móvel

Abstract: RESUMOOs Serviços de Atendimento Móvel de Urgência atendem situações urgentes de diversas naturezas, e a procura ocorre conforme percepção do usuário sobre o que é urgente. O objetivo foi analisar percepções de urgência dos usuários que demandam atendimento no Serviço de Atendimento Móvel de Urgência de Porto Alegre e identificar motivos dessas solicitações. Estudo exploratório-descritivo, com abordagem qualitativa, com coleta de dados por meio de entrevistas semiestruturadas realizadas por telefone, no períod… Show more

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Cited by 10 publications
(14 citation statements)
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“…Already for users, they usually define an emergency situation from signs and symptoms such as a simple pain, for example. 16 This type of situation was also found in the SAMU study in Porto Alegre, RS, where 72.3% of users attended for various clinical situations were referred to a health service. Of these, 49.4% were transported to hospitals and 20% to emergency care units.…”
Section: Lack Of Knowledge Of the Population About Samu's Rolementioning
confidence: 59%
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“…Already for users, they usually define an emergency situation from signs and symptoms such as a simple pain, for example. 16 This type of situation was also found in the SAMU study in Porto Alegre, RS, where 72.3% of users attended for various clinical situations were referred to a health service. Of these, 49.4% were transported to hospitals and 20% to emergency care units.…”
Section: Lack Of Knowledge Of the Population About Samu's Rolementioning
confidence: 59%
“…SAMU does not have the capability to transport sick patients, but to serve patients who need emergency care because they are at risk of permanent injury if they do not get a fast, safe or life-threatening service. 16 It is demonstrated that the population improperly uses the service simply as a means of transportation and easier access to the health system or to solve social and health demands that are not emergency and / or emergency situations. 17 Emergency services are often chosen by the population as a gateway to the UHS due to their rapid care characteristics and complete professional staff, including specialists in fixed units of care, examinations, prescription of immediate treatment and access to services of greater complexity, such as hospitals, when necessary.…”
Section: Lack Of Knowledge Of the Population About Samu's Rolementioning
confidence: 99%
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“…2018.21492 Desse modo, a percepção acerca destas situações assume diferentes conotações a despeito do contexto sociocultural de cada indivíduo. Assim, na ocorrência de determinados agravos, mesmo que a situação não seja clinicamente caracterizada como urgente, é a percepção do sujeito que irá modular sua resposta, permitindo elaborar mecanismos e ações para recuperação da saúde 2 .…”
Section: Percepções De Urgência E Emergência Pediátrica Entre Quilombunclassified