Perceived risk influence on dual-route information adoption processes on travel websites

Tseng, Shun-Yao; Wang, Ching-Nan

doi:10.1016/j.jbusres.2015.12.044

Cited by 157 publications

(154 citation statements)

References 48 publications

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“…None of the studies considered all the factors at once. These factors influenced the use of social media, risk management (Munnukka & Jarvi, ), word of mouth (WoM; Eisingerich, Chun, Liu, Jia, & Bell, ) behavioral intentions, coinnovation, perceived usefulness, information seeking and adoption, and OSN satisfaction (Abhari, Davidson, & Xiao, ; Chen & Kuo, ; Nelmapius & Boshoff, ; Tseng & Wang, ). One study investigated the effect of mode of communication (social WoM vs. face‐to‐face WoM) on social risk.…”

Section: Resultsmentioning

confidence: 99%

Antecedents, consequences, and reducers of perceived risk in social media: A systematic literature review and directions for further research

Rehman

Baharun

Salleh

2019

Psychology and Marketing

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The social media has become an integral part of the marketing strategy. Marketing activities are now more inclined to online social networks (OSNs) than ever before in the history of the business. More and more consumers are joining OSNs for the sake of fun, socialization, and online buying. Every user perceives some degree of risk while joining and using OSNs. The current systematic literature review gathers and synthesizes research records of the last 9 years (2010–18) on consumer perceived risks concerning OSNs. We used PRISMA as a protocol to conduct this systematic literature review. The synthesis provides a detailed account of the perceived risk factors, their antecedents and consequences, risk‐reducing strategies, and future research potential in the said domain.

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Section: Resultsmentioning

confidence: 99%

Antecedents, consequences, and reducers of perceived risk in social media: A systematic literature review and directions for further research

Rehman

Baharun

Salleh

2019

Psychology and Marketing

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“…A 7‐point Likert scale anchored between 1 ( strongly disagree ) and 7 ( strongly agree ) was adopted for all constructs except self‐determination and personal relevance, which was used a 5‐point Likert scale ranging from 1 ( strongly disagree ) to 5 ( strongly agree ). Measurements of argument quality and source credibility consisted of four items adapted from Tseng and Wang's () scale. Six items measuring for social comparison were adapted from Kukar‐Kinney et al's () scale.…”

Section: Methodsmentioning

confidence: 99%

Antecedents of consumers' citizenship behaviour towards organic foods

Chiu

Ortiz

Chih

et al. 2019

J of Consumer Behaviour

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Within the consumer behaviour literature, there has been little research on factors that influence customers' choices for organic foods. This study investigates three aspects of the Taiwanese organic food market. The first aspect considers how argument quality, source credibility, and social comparison affect consumer‐social venture identification. The second aspect examines how identity attractiveness, social media engagement, and self‐determination affect personal relevance. The third and final aspect investigates how consumer‐social venture identification and personal relevance influence customer citizenship behaviour. The results show that consumer‐social venture identification and personal relevance have significant and positive effects on customer citizenship behaviour. Furthermore, argument quality, source credibility, and social comparison all have significant and positive effects on consumer‐social venture identification. Finally, identity attractiveness, social media engagement, and self‐determination have significant and positive effects on personal relevance. This study makes three contributions regarding consumers' behaviour of purchasing organic foods. First, it explores whether consumer‐social venture identification and personal relevance are antecedents of customer citizenship behaviour. Second, it investigates whether argument quality, source credibility, and social comparison are antecedents of consumer‐social venture identification. Last, it examines whether identity attractiveness, social media engagement, and self‐determination are antecedents of personal relevance. The practical implications of this study indicate that firms must pay more attention to consumers' information search/sharing and perceptions of a credible environment for sharing information and their awareness about healthy items and personal images on social networking sites.

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“…First, medium credibility and information credibility construct are adopted from Li and Suh (2015). Next, perceived usefulness construct is adapted from (Tseng and Wang, 2016). Lastly, information adoption construct is adopted from Sussman and Siegal (2003).…”

Section: Methodsmentioning

confidence: 99%

The Influence of Medium Credibility Towards Information Adoption in Indonesia Stock Investment Virtual Communities

Hutapea¹,

Hidayanto

Azzahro

et al. 2019

Proceedings of the International Conferences ICT, Society, and Human Beings 2019; Connected Smart Cities 2019; And Web Based Co

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This study aims to analyze the influence of medium credibility towards information adoption through information credibility and perceived usefulness. The context of this study is virtual communities dedicated to stock investment. Based on the survey obtained from 333 respondents, our analyses show that medium credibility positively influences information credibility and perceived usefulness. Meanwhile, information credibility and perceived usefulness are the antecedents of information adoption. Additionally, information credibility positively influences perceived usefulness. In particular, it can be concluded that in the context of stock investment virtual communities, medium credibility can influence information adoption through information credibility and perceived usefulness. The theoretical and practical implications of this study, and its limitations are also discussed.

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Perceived risk influence on dual-route information adoption processes on travel websites

Cited by 157 publications

References 48 publications

Antecedents, consequences, and reducers of perceived risk in social media: A systematic literature review and directions for further research

Antecedents, consequences, and reducers of perceived risk in social media: A systematic literature review and directions for further research

Antecedents of consumers' citizenship behaviour towards organic foods

The Influence of Medium Credibility Towards Information Adoption in Indonesia Stock Investment Virtual Communities

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