Perceived Organizational Stressors and Interpersonal Relationships as Predictors of Job Satisfaction and Well-Being among Hospital Nurses

Abstract

The purposes of the present study were to examine: a) the most relevant sources of workplace pressure for nurses; b) gender and age differences in occupational stressors; c) wh ich co mbination of sources of stress, ways of coping, Type A style and locus of control was the best predictor of job satisfaction and both physical and mental health; Data were collected amongst 976 nurses employed in seven public hospital in Northern Italy, who co mp leted the Occupational Stress Indicator (OSI). Results suggested that turnover and amount of work were the most relevant sources of stress. Perceived stressors were higher for female who felt themselves less healthy than their male colleagues, which used non-working time to disperse stress. Statistical analysis produced significant differences in perceived occupational stressors among age ranges. Multivariate analysis for total sample revealed organizational factors and relationships with people the best predictors of job satisfaction and both physical and mental health, respectively. Co mparisons with O.S.I. normat ive Italian data showed several differences in perceived sources of pressure and occupational stress outcomes. Implications of the findings and limitat ions of the study are discussed in terms of possible targets for action aimed to enhancing quality of the work environment relationships and nurse satisfaction.

Influence of gender, working field and psychosocial factors on the vulnerability for burnout in mental hospital staff: results of an Austrian cross‐sectional study

“…Buunk and Schaufeli conclude “burnout is related to an imbalance of social relationship with recipients” (, p. 67). These mechanisms may also explain the lower depersonalisation scores and higher personal accomplishment in women . Men favour strategies of avoidance, prefer management activities and delegate patient‐related tasks more often than women in stressful situations .…”

Effects of individual differences and job characteristics on the psychological health of Italian nurses

“…In recent years, the interest in the field of occupational stress has increased and has globally involved different work environments, working conditions, and type of employment. A growing body of research about health care workers’ wellbeing ( Calnan, Wainwright, Forsythe, Wall, & Almond, 2001 ), and, in particular, a large number of studies conducted in many countries ( Burke, Koyuncu, & Fiksenbaum, 2011 ; Drury, Craigie, Francis, Aoun, & Hegney, 2014 ; Hasselhorn, Tackenberg, & Peter, 2004 ; Kirkcaldy & Martin, 2000 ; Wu, Chi, Chen, Wang, & Jin, 2010 ) and in Italy ( Lo Presti, 2013 ; Pino & Rossini, 2012 ; Pisanti, 2007 ; Pisanti, van der Doef, Maes, Lazzari, & Bertini, 2011 ; Pisanti et al, 2015 ; Taddei, Vieri, & Vanni, 2010 ; Viotti & Converso, 2016 ; Zurlo, Capasso, & Vallone, 2015 ) have recognised nursing as one of the professions subject to a higher level of stress. In particular, the shortage of staff and the consequent lack of nurses to deal with higher life expectancies and chronic illnesses, the issues related to a medically-dominated healthcare environment where nurses are still defining their role, and the lack of resources in a system expecting a high standard of excellence, should be considered together as common problems which nurses are dealing with ( Greenglass & Burke, 2000 ; WHO, 2000 , 2009 ).…”

Workplace System Factors of Obstetric Nurses in Northeastern Ontario, Canada: Using a Work Disability Prevention Approach

“…For the purposes of this study, quality of work life is defined according to Question 24 of the Work-Related Quality of Life Scale: “I am satisfied with the overall quality of my working life.” Evidence has shown that a negative quality of work–life situation is related to lack of work–life balance [35] , [40] , [41] . This is founded on the elements of having a safe work environment, equitable wages, and equable career and educational opportunities [36] .…”