Perceived Importance of Systems Analysts' Job Skills, Roles, and Non-Salary Incentives

Green, Gary I.

doi:10.2307/248918

Cited by 131 publications

(92 citation statements)

References 42 publications

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“…According to the survey of Green (1989) the job of systems analyst considers behavioral skills such as diplomacy, politics, and sales more important, while users consider technical skills such as programming to be more important. Khan and Kukalis (1990) concluded that both hard and soft skills are important, but the hard skills are considered less important than soft skills.…”

Section: B Literature Survey Of Soft Skillsmentioning

confidence: 99%

“…One critique against Leitheiser's (1992) survey would be that information systems managers in many cases do not have a technical background and that might be a threat to the validity concerning their findings as those managers in many cases look to softer skills as they themselves do not possess high levels of technical skills. Wade and Parent (2001) found that analysts perceive organizational skill as most important, whereas Green (1989) found that behavioral skills, such as diplomacy, sales and politics are most important. Litecky et al (2004) presented an overview of studies dealing with the paradox of soft skills versus technical skills in hiring.…”

Section: B Literature Survey Of Soft Skillsmentioning

confidence: 99%

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Soft skills requirements in software development jobs: a cross‐cultural empirical study

Ahmed

Capretz

Bouktif

et al. 2012

Journal of Systems and Information Technology

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Different parts of the world have different cultures and culture has an impact on the way people perceive, plan and execute any assignment. The success and failure stories of software projects reveal that human factors are one of the significantly important issues. Psychological theories assert that people have different personality traits and these personality traits are pigeonholed by soft skills or emotional intelligence.Most of the studies carried out on human factor in software engineering concentrate primarily on personality traits. However, soft skills which largely determine personality traits have been given comparatively little attention by researchers from software engineering community. The main objective of this work is to find out whether employers' soft skills requirements, as advertised in job postings, within different roles of software development are similar across different cultures. We used a dataset of 500 job descriptions from four different regions of the world in this study. We found that in the cases of designer, programmer and tester substantial similarity exits for the requirements of soft skills whereas only in case of system analyst dissimilarity is present across different cultures.

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Section: B Literature Survey Of Soft Skillsmentioning

confidence: 99%

Section: B Literature Survey Of Soft Skillsmentioning

confidence: 99%

Soft skills requirements in software development jobs: a cross‐cultural empirical study

Ahmed

Capretz

Bouktif

et al. 2012

Journal of Systems and Information Technology

View full text Add to dashboard Cite

show abstract

“…One is the developers' abilities to minimize conflicts with end-users (GREEN, 1989;KAISER & BOSTROM, 1982;LUCAS, 1975). WHITE and LEIFER (1986) explored the impact of developers' skills on MIS success and reported that a range of skills, including both technical and process skills, are important for system success.…”

Section: The Theoretical Frameworkmentioning

confidence: 99%

Exploring the Factors Associated with Expert Systems Success

Yoon¹,

Guimarães²,

O'Neal³

1995

MIS Quarterly

194

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“…O desenvolvimento bem-sucedido de sistemas de informação depende imensamente da interação entre usuários e desenvolvedores ou analistas de sistemas (GREEN, 1989;SCHEGLOFF, 1991;TAN, 1994;SOUZA, 2008), exemplo da dualidade cliente-fornecedor (SAMPSON, 2000;FILENGA;VIEIRA, 2015). Com os requisitos apropriados, o restante do processo de desenvolvimento pode seguir e levar ao sistema final.…”

Section: Página1923unclassified

Entendimento Compartilhado de Demandas em Projetos de Desenvolvimento de Sistemas: uma Análise de Episódios Autoetnográficos segundo o Modelo de Organização de Weick

Malanovicz

Brodbeck

2017

Rev. Elet. Gestão e Serviços

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ResumoEste trabalho objetiva investigar a contribuição do modelo de organização de Karl Weick como fundamentação teórica para o processo de entendimento compartilhado entre usuários e desenvolvedores sobre demandas de sistemas de informação. Seguindo uma tendência atual nas pesquisas a respeito do tema, considera-se o desenvolvimento de software como um serviço. O modelo processual de Weick fundamenta o argumento de que o entendimento compartilhado das demandas de desenvolvimento resulta de um processo de organização entre os atores para a redução ou eliminação da ambiguidade das informações, de modo que a compreensão das demandas faça sentido para todos. Propõe-se aqui uma pesquisa exploratória, que busca compreender o processo segundo a percepção dos atores no contexto de sua atuação profissional diária. É realizada uma pesquisa autoetnográfica que relata episódios de experiências vivenciadas no dia a dia profissional, relacionados ao processo de entendimento compartilhado acerca das demandas para o desenvolvimento de sistemas que envolvem determinadas equipes de usuários e desenvolvedores de uma empresa selecionada. Como resultado, percebe-se que o modelo processual e sistêmico de organização de Weick pode constituir uma lente teórica promissora para a compreensão desse processo. Percebemse contribuições do modelo para o campo de conhecimento dos Sistemas de Informação por seu potencial explicativo para os aspectos dinâmicos de relacionamento interpessoal e resolução de ambiguidade inerentes ao processo. Como contribuição gerencial, espera-se que esta abordagem proporcione uma compreensão mais ampla e mais aprofundada para os gerentes de projeto, desenvolvedores e usuários, que possa auxiliá-los a solucionar os frequentes problemas de entendimento que ocorrem na fase de levantamento e análise de requisitos de software. This paper describes an investigation about the contribution of Karl Weick's model of organizing as a theoretical basis for the process of shared understanding between users and developers on information systems demands. As a current tendency in research on this area, software development is taken as a service. Weick's processual model get the basis for an argument: shared understanding of development demands results of an organizing process of the actors (users and developers) which results on reduction or elimination of the ambiguity or equivocality of the information, until the comprehension of demands make sense for everyone. This paper proposes an exploratory research to comprehend the process in the view of the actors in the context of their everyday professional practice. An autoethnographic research shows episodes of vivid experiences of the professional day-by-day, related to the information systems development, involving teams of users and developers in a selected company. As results, it is shown that Weick's processual model of organizing really can be a proper theoretical lens for the comprehension of this process. It is shown some contributions of the model as a theory for the area...

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Perceived Importance of Systems Analysts' Job Skills, Roles, and Non-Salary Incentives

Cited by 131 publications

References 42 publications

Soft skills requirements in software development jobs: a cross‐cultural empirical study

Soft skills requirements in software development jobs: a cross‐cultural empirical study

Exploring the Factors Associated with Expert Systems Success

Entendimento Compartilhado de Demandas em Projetos de Desenvolvimento de Sistemas: uma Análise de Episódios Autoetnográficos segundo o Modelo de Organização de Weick

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