Pengujian Prototype Pemesanan Creative Gift Menggunakan HEART Framework

Abstract

Making and testing prototypes is very important in developing a product. This is very important to do to minimize errors that may occur when the product has been released to end-users. There is research that discusses problems and determines the design of solutions for ordering creative gifts using design thinking. In this research, the focus is on problem space design thinking which includes empathize, define, and ideate processes with the result of the solution design in the form of a wireframe. The wireframe is made in two versions which are then carried out A/B testing to get user views regarding the design that will be used. The design of the chosen solution can be developed to the prototype stage. The focus of this research lies in solution space design thinking, namely making prototypes based on research results in the form of wireframes and conducting testing. Prototypes are important to be made as a communication tool between developers and end-users. With a prototype, end-users can directly test it without having to wait for the final product to be released, so that they can find out existing deficiencies as early as possible. The prototype was created using the Figma application. After the prototype is successfully made, the prototype is tested using the HEART Framework which focuses on aspects of Happiness and Task Success. The target set for the two aspects of the assessment is to achieve a very high level of usability level. Tests are carried out on all users, namely owner, admin, and customer. From the test results, the reliability criterion value is 0.87, which means the level of usability reaches a very high level. In other words, what has been targeted, can be achieved in this test. For the next stage, the prototype can be developed into a finished product so that its benefits can be felt directly by end-users.

Analisis User Experience Sistem Informasi Akademik Menggunakan Heart Metrics Dan Importance Performance Analysis

“…Happiness H1 Kepuasan yang dirasakan pengguna dalam menggunakan SIAKAD [4], [10], [11] H2 Kemudahan yang dirasakan pengguna dalam menggunakan SIAKAD [4], [10], [11] H3 Tampilan yang menarik pada SIAKAD [4], [10] H4 Kenyamanan yang dirasakan dalam menggunakan SIAKAD [4], [10], [11] H5 Keharusan menggunakan SIAKAD [4], [10], [11] Engagement E1 SIAKAD dapat diakses setiap waktu [4], [11]…”

“…SIAKAD memberikan kualitas yang baik [4], [11] R3 Penggunaan SIAKAD selama menjadi mahasiswa/dosen [4], [11] R4 Penggunaan SIAKAD dalam melakukan KRS [11] Task Success TSD1 Kinerja SIAKAD untuk mengelola KRS [10] TSD2 Kinerja SIAKAD untuk mengelola nilai mata kuliah per semester [10] TSD3 Kinerja SIAKAD untuk melihat jadwal perkuliahan [10] TSM1 Kinerja SIAKAD untuk mengisi KRS [4] TSM2 Kinerja SIAKAD untuk melihat KHS [4] TSM3 Kinerja SIAKAD untuk melihat jadwal perkuliahan [4] Pada penelitian ini menggunakan skala likert dengan pembagian kepentingan dan kinerja, dimana masing-masing pernyataan diberi skor satu sampai lima [12], seperti pada Tabel 2.…”

“…Langkah awal sebelum memetakan data ke diagram kartesius adalah menentukan titik potong antara kinerja (7) dan kepentingan ( 8). ( 7) (8) Setelah titik potong diagram kartesius sudah terbentuk, maka selanjutnya menentukan titik koordinat masing-masing pernyataan dengan perhitungan skor kinerja (9) dan skor kepentingan (10).…”

“…(9) (10) Rumus persamaan ( 9) dan (10) Berdasarkan titik potong dan titik koordinat tersebut maka langkah selanjutnya adalah pembuatan diagram kartesius. Diagram kartesius pada penelitian ini adalah seperti Gambar 4.…”

Analisis User Experience Aplikasi TIX.ID Menggunakan Heart Framework

“…Nilai maksimal ialah nilai expectation atau nilai yang ditargetkan untuk dicapai oleh peneliti pada aplikasi TIX.ID dengan mengkalikan nilai yang telah ditetapkan di tiap pertanyaan dengan jumlah dari item pertanyaan pada di tiap metrik dan dikalikan kembali dengan total responden [13].…”