Identifying and Fixing Ux-Friction Employee Development Website With Mixed Approach Heart Framework and Usability Testing
Rini W,
Liptia Venica,
Rizki Hikmawan
Abstract:The company website has an important role in the business processes that occur in the company, one of which is managing employee productivity. PT.XYZ utilizes the Kaizen website to improve the quality of its employees. Assessment of user experience while operating the website can be a form of evaluation between expectations and actual conditions related to website feasibility. In this study, the researcher intends to find out what indicators are obstacles in the operation of a web-based application called the … Show more
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