Pengaruh Pengantar Pasien, Kondisi Pasien, Dan Beban Kerja Tenaga Kesehatan IGD Terhadap Waktu Tanggap Di IGD RSIA Bunda Aliyah Jakarta Tahun 2020

Abstract

Response Time merupakan waktu antara dari permulaan suatu permintaan ditanggapi, waktu tanggap yang baik yaitu 5 menit akan berdampak buruk bagi kualitas hidup pasien. Dimana faktor eksternal dapat mempengaruhi response time perawat dan dokter diantaranya pengantar pasien, kondisi pasien, dan beban kerja tenaga kesehatan. Tujuan penelitian untuk mengetahui apakah ada hubungan faktor-faktor tadi dengan response time tenaga kesehatan dalam penanganan pasien gawat darurat. Sampel diambil dengan teknik pengambilan total sampling yaitu 30 sampel. Desain penelitian yang digunakan adalah survey analitik dengan pendekatan cross sectional dan data dikumpulkan menggunakan lembar observasi langsung dan lembar kuesioner. Hasil penelitian uji statistic chi square didapatkan tidak terdapat pengaruh antara pengantar pasien terhadap waktu tanggap diperoleh nilai dengan taraf signifikansinya 0,260 (lebih besar dari 0,05), terdapat pengaruh antara kondisi pasien terhadap waktu tanggap diperoleh nilai dengan taraf signifikansinya 0,014 (<0,05), terdapat pengaruh antara beban kerja tenaga kesehatan IGD terhadap waktu tanggap diperoleh nilai dengan taraf signifikansinya 0,029 (<0,05) Saran: Diharapkan bagi pihak mutu rumah sakit selalu memantau, mengevaluasi waktu tanggap pelayanan pasien terutama yang true emergency di instalasi gawat darurat supaya waktu tanggapnya selalu sesuai standar pelayanan minimal baik standar nasional maupun internasional.

The Relationship of Nurse Response Time with Patient Satisfaction BPJS at the Emergency Installation of the Bayukarta Hospital Karawang

“…Five minutes is a good amount of time to respond; any longer and the patient's quality of life would essentially suffer. However, there are outside factors, such as patient introductions, patient conditions, and health personnel' workloads, that can affect how quickly nurses and doctors respond (Darma et al, 2021). Research from Anang (2017) addressing the relationship between response time and patient satisfaction in the emergency room at Rs 38.1%) in the poor category, of which all respondents exhibited response time in the quick category, supports the findings of this study.…”

The Effect of Emergency Level and Response Time on Patients' Length of Stay in the Emergency Room of Muhammadiyah Hospital Kediri

“…The longer the service in the emergency department will worsen the patient's condition, worsen the patient's condition resulting in increased mortality and further disability. The more severe the patient's condition, the more costs will be borne by the patient and also the length of stay in the emergency room (Darma et al, 2021). Another factor that affects the length of stay in the emergency room is the nurse's response time.…”

“…It is said to be timely if the response time required to provide a response does not exceed the specified average or standard time. The implementation of an adequate response time in Indonesia still requires further evaluation and an indicator of the success of an emergency patient response time is the speed in providing assistance to patients in routine daily situations as well as during disasters and the assistance provided to save lives or prevent disability (Darma et al, 2021).…”

The Relationship of Nurses Response Time to Patient's Statisfaction in Emergency Department

“…Inpatient satisfaction is based on the services received by patients in emergency room care [2]. ED is one part of the hospital that provides initial services for patients suffering from illnesses and injuries that can threaten their survival [3].…”