Pengaruh Orientasi dengan Metode Perceptorship dan Mix Staffing terhadap Mutu Layanan Keperawatan

Yanti, Yuli; Hadi, Muhammad; Haryanto, Rohadi

doi:10.31539/jks.v3i1.771

Cited by 3 publications

(4 citation statements)

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“…stated that women use health services more because they are more susceptible to disease than men. According to Yanti et al (2021) women pay more attention to detailed services so that the assessment of drug delivery will be more objective.…”

Section: Characteristics Of Respondentsmentioning

confidence: 99%

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Examination of the Disparities Between Patient Expectations and Perceptions about Drug Delivery Operations at the Outpatient Pharmacy in the Hospital

Ismeliaoctari,

Lana Sari,

Purba

2023

J.Health Sciences and Epidemiology

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Patient satisfaction with services can be determined by comparing patient perceptions and expectations. The Outpatient Pharmacy of Hospital X in Pangkalpinang City experienced problems in drug delivery because the information was not based on medical records and patient clinical data, resulting in biased information being conveyed. It conveyed information can cause differences between patient expectations and perceptions. It analyzed the differences between patient expectations and perceptions of drug delivery activities at the Outpatient Pharmacy of Hospital X Pangkalpinang City based on the 5 SERVQUAL dimensions: reliability, responsiveness, assurance, empathy, and tangibles. This research was a comparative analytic study using a cross-sectional approach. The research instrument was a questionnaire, and it was analyzed using Mann-Whitney. Respondents were patients/families of the Outpatient Pharmacy patients at Hospital X in Pangkalpinang City, totaling 130 people. The results showed significant differences between patient expectations and perceptions of drug delivery activities at the Outpatient Pharmacy at Hospital X Pangkalpinang City, with a P-value <0.05. The most enormous gap between expectations and perceptions was in the empathy dimension. Outpatient Pharmacy officers at Hospital X Pangkalpinang City can improve drug delivery services by focusing on the dimensions of assurance, tangibles, and responsiveness and addressing improvements to empathy and reliability.

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Section: Characteristics Of Respondentsmentioning

confidence: 99%

“…Mothers pay more attention to health services for themselves and their families. According to Yanti et al (2021), women pay more attention to detailed services so that housewives can provide a more factual assessment of drug delivery because a mother is more critical and detailed in the service.…”

Section: Characteristics Of Respondentsmentioning

confidence: 99%

Examination of the Disparities Between Patient Expectations and Perceptions about Drug Delivery Operations at the Outpatient Pharmacy in the Hospital

Ismeliaoctari,

Lana Sari,

Purba

2023

J.Health Sciences and Epidemiology

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“…Bahwa preseptor melakukan pengawasan bukan pada unit kerjanya, sering preseptorship dilakukan di unit yang berbeda dan keterbatasan jumlah preseptor menjadi faktor penghambat yang kedua. Hasil penelitian Yanti et al, (2019) menyebutkan bahwa terdapat perbedaan yang signifikan terhadap kelompok kontrol antara sebelum dan sesudah dilakukan intervensi orientasi metode preseptorship dan mix staffing. Penelitian tersebut juga menjelaskan bahwa dengan melakukan preseptorship dan mix stsffing mampu meningkatkan mutu layanan keperawatan.…”

Section: Pembahasanunclassified

Optimalisasi Penyusunan Panduan Asuhan Keperawatan di Unit Hemato Onkologi

Rahman

Nur

2022

JKS

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This study aims to optimize the preparation of nursing care guidelines in the Hemato Oncology unit of RS X Bogor City. The method used in this research is a pilot project. The results showed that the majority of the ages were in the age range of 21-30 years, 85%, with the majority being female, as much as 80%. The competency level of nurses for pre-PK has the highest percentage at 40%. The length of work of nurses in the hemato-oncology unit is 2-5 years, as much as 60%. Respondents are implementing nurses as much as 95% and D3 education as much as 75%. The training qualification for implementing nurses that must be followed is BTCLS (Basic Trauma Cardiac Life Support) training. All nurses in the unit have attended as many as 95.24%. This research resulted in formulating an innovative nursing care guide in the Hematology-Oncology Unit. The focus was compiled because the preparation of nursing care guidelines at Hospital X Bogor City was not optimal, especially for cases in the Hematology-Oncology Unit. In conclusion, the nursing care guide becomes a guideline that will be used in determining care for patients who will bridge the nursing profession in preparing nursing care plans, especially in cases of hemato-oncology. Keywords: Integrated Collaboration, Nursing Care Guide

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“…Untuk mengatasi permasalahan tersebut diperlukan suatu aplikasi dengan teknologi terkini yang dapat diakses dan mempermudah siswa dalam mendapatkan informasi tentang penerimaan siswa baru sekolah. [2] Dengan dikembangkannya sistem PSB secara online di sekolah SMK Swasta Terpadu Babussalam Baktiya Kabupaten Aceh Utara Provinsi Aceh ini diharapkan akan membuat pelaksanaan PSB menjadi lebih transparan, akuntabel, dan akomodatif. Sekolah dapat mengurangi , bahkan menghilangkan kecurangan di saat terjadinya pelaksanaan PSB secara manual.…”

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Aplikasi Penerimaan Siswa Baru Di SMK Swasta Terpadu Babussalam Baktiya Kab. Aceh Utara Prov Aceh Berbasis Web Dengan PHP Dan SQL

Zainuddin

Kurniadi

2019

Voteteknika

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In line with the increasingly rapid technology, not a few Vocational High Schools (SMK) are using technology in the service of students and even parents. In order not to compete with State and Private Vocational Schools especially in the North Aceh District of Aceh Province, the Web-based New Student Admission Application is important to be developed at the Babussalam Baktiya Integrated Private Vocational School in North Aceh District of Aceh Province to facilitate new prospective students in the New Student Admission process (PSB ) One effort to improve the New Student Acceptance process and improve service to prospective students, it requires an application that can carry out the New Student Admissions process which is not limited by place. Keywords: Information Systems, New Students, Based on Web, Web, PHP, SQL.

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Pengaruh Orientasi dengan Metode Perceptorship dan Mix Staffing terhadap Mutu Layanan Keperawatan

Cited by 3 publications

References 0 publications

Examination of the Disparities Between Patient Expectations and Perceptions about Drug Delivery Operations at the Outpatient Pharmacy in the Hospital

Examination of the Disparities Between Patient Expectations and Perceptions about Drug Delivery Operations at the Outpatient Pharmacy in the Hospital

Optimalisasi Penyusunan Panduan Asuhan Keperawatan di Unit Hemato Onkologi

Aplikasi Penerimaan Siswa Baru Di SMK Swasta Terpadu Babussalam Baktiya Kab. Aceh Utara Prov Aceh Berbasis Web Dengan PHP Dan SQL

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