PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAAN DAGING SAPI BEKU DAN SEGAR (Studi Pada Pelanggan PT. Anzindo Gratia International)
Abstract:This study aims to obtain factual and conceptual information about the effect of Product Quality and Service Quality on Customers of PT. Anzindo Gratia International. Questions is structured using a Likert Scale. Samples taken were 40 respondents. The sampling test technique uses the census method and data collection techniques including validity test, reliability test, classic assumption test and multiple linear regression test and hypothesis test. The results of the study, variable product quality and servic… Show more
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