Pengaruh Kualitas Pelayanan Terhadap Minat Beli Konsumen Pada Nasi Kuning Puput Di Kayumalue

Ermawati, Ermawati; Utami, Riza Putri; Pakawaru, Irham

doi:10.24239/jiebi.v2i2.31.36-56

Cited by 3 publications

(3 citation statements)

References 0 publications

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“…Dalam melayani nasabah sangat diperlukan fasilitas yang memadai serta etika atau tata krama yang baik. Ermawati (2020). Semakin tinggi kualitas pelayanan yang diberikan, maka semakin tinggi pula minat seseorang terhadap produk atau jasa.…”

Section: Gambar 1 Produksi Sampah DI Kalimantan Timur (2019-2021)unclassified

Pengaruh Motivisi dan Kualitas Pelayanan Terhadap Minat Mahasiswa UINSI Menjadi Nasabah Bank Sampah Syariah di UINSI Samarinda

Shabirin,

Parno,

Komariah

2023

BIFEJ

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Abstract The increasing population makes the volume of waste production also increase and varies. The amount of waste generated will have a negative impact on the environment and the economy. Therefore, the waste must be managed properly so that is becomes useful goods and has economic value. An organization that plays a role in waste management is a sharia waste bank, but in reality someone’s interest in becoming a waste bank customer does not just appear. One of them is influenced by motivation, the more motivated a person is, the greather his interest in something. Next is the quality or service, the better the service provided, the more interested someone is in something. This type of research is quantitative with a causal associative approach. The population this study were active students of UINSI Samarinda from 2018 to 2022. The sampling technique used was simple random sampling. Data collection techniques using questionnaires and documentation. The data analysis techniques are ordinal to interval data transformation (MSI), instrument test, classical assumption test, multiple linear regression analysis, coefficient of determination and hypothesis testing. Based on the results of the results of the t test it is known that motivation (X1) does not affect the interest, while the quality of service (X2) affects the interest. Simultaneously, motivation (X1) and service quality (X2) affect the interest. The coefficient of determination shows that 58.3% of the interest variables are influenced by motivation and quality, while the influence by other variables. Keywords: Motivation, Service Quality, Interest

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Section: Gambar 1 Produksi Sampah DI Kalimantan Timur (2019-2021)unclassified

Pengaruh Motivisi dan Kualitas Pelayanan Terhadap Minat Mahasiswa UINSI Menjadi Nasabah Bank Sampah Syariah di UINSI Samarinda

Shabirin,

Parno,

Komariah

2023

BIFEJ

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“…Sehingga para pelanggan dapat membuat minat beli pada ShopeeFood tanpa ragu karena kualitas pelayanan yang diberikan sudah sesuai harapan dan ramah dalam memenuhi kebutuhan konsuemnnya. Hasil penelitian ini mendukung dengan kajian yang dilakukan oleh (Ermawati et al, 2020) memiliki hasil berupa kualitas pelayanan memiliki pengaruh terhadap minat beli konsumen.…”

Section: Pengaruh Kualitas Pelayanan (X1) Terhadap Minat Beli (Y)unclassified

Pengaruh Kualitas Pelayanan Dan Persepsi Harga Terhadap Minat Beli Di Shopeefood

Sari,

Winarso,

Anas

2023

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Penelitian ini bertujuan untuk menguji seberapa besar pengaruh Kualitas Pelayanan (X1). Dan persepsi Harga (X2) terhadap Minat Beli di ShopeeFood. Penelitian ini merupakan penelitian kuantitatif dengan metode berjenis non-probability sampling dengan teknik purposive sampling. Populasi yaitu mahasiswa prodi manajemen TA Ganjil 2022 Universitas Bhayangkara Jakarta Raya berjumlah 1.678 orang. Dengan sampel sebanyak 95 responden dengan menggunakan rumus slovin. Menggunakan data primer yaitu penyebaran kuesioner dan data sekunder. Analisis data menggunakan regresi linear berganda dengan memakai program olah data SPSS versi 26. Hasil penelitian dalam penelitian ini menunjukkan bahwa adanya H1: kualitas pelayanan (X1) berpengaruh terhadap minat beli (Y) di ShopeeFood. H2: Persepsi harga berpengaruh terhadap minat beli (Y) di ShopeeFood. H3: Kualitas pelayanan dan persepsi harga berpengaruh terhadap minat beli (Y) di ShopeeFood.

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“…Kualitas pelayanan merupakan salah satu hal yang harus dipenuhi pengusaha untuk memuaskan pelanggan. Kualitas pelayanan mencerminkan perbandingan antara pelayanan yang diberikan dengan ekspektasi pelanggan (Ermawati et al, 2020). Pelayanan yang baik merupakan bagian dari marketing untuk mempertahankan pelanggan agar tetap berbelanja.…”

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Analisis Kualitas Pelayanan Dan Kepercayaan Terhadap Minat Beli Di Febi One Mart

Fatikah,

Putri Setiani,

Sukmawati

et al. 2022

AJMS

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This study aims to examine the buying interest of students in Febi One Mart in terms of service quality and trust as independent variables. The subject of this research were students of UIN Raden Mas Said Surakarta who had made purchase transaction at Febi One Mart. The research data were obtained from the distribution of online questionnaires. The research data processing used multiple linear regression analysis on SPSS 23. The results showed that the service quality variable (X1) has a positive effect on buying interest with a t-count value of 6.947 and a significance value (sig) of 0.000. Trust variable (X2) has a positive effect on buying interest with a t-count value of 6.853 and a significance value (sig) of 0.000. Keywords: Service Quality, Trust, Buying Interest

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Pengaruh Kualitas Pelayanan Terhadap Minat Beli Konsumen Pada Nasi Kuning Puput Di Kayumalue

Cited by 3 publications

References 0 publications

Pengaruh Motivisi dan Kualitas Pelayanan Terhadap Minat Mahasiswa UINSI Menjadi Nasabah Bank Sampah Syariah di UINSI Samarinda

Pengaruh Motivisi dan Kualitas Pelayanan Terhadap Minat Mahasiswa UINSI Menjadi Nasabah Bank Sampah Syariah di UINSI Samarinda

Pengaruh Kualitas Pelayanan Dan Persepsi Harga Terhadap Minat Beli Di Shopeefood

Analisis Kualitas Pelayanan Dan Kepercayaan Terhadap Minat Beli Di Febi One Mart

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