Patterns of verbal behavior and judgments of satisfaction in the supervision interview.

Abstract

This study investigated the relationship between verbal patterns of behavior and supervisor and trainee judgments of satisfaction in the supervision interview. Blumberg's Interactional Analysis System was used to code the interviews and a sequential analysis methodology was employed to characterize interactional patterns. Three independent areas of satisfaction were assessed: (a) supervisor's (or trainee's) evaluation of other; (b) supervisor's (or trainee's) evaluation of self; and (c) supervisor's (or trainee's) level of comfort in the interview. Multiple regression was used to identify patterns of verbal behavior that predict satisfaction in each of the three cases. The findings reflect some generally held beliefs about dyadic .communication and challenge some of the basic assumptions concerning the use of supportive communication in the supervision interview.

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Development and validation of the ExPRESS instrument for primary health care providers’ evaluation of external supervision

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