The workplace ecology of a multidisciplinary design team is studied to better understand how design work is organised in the wild. Reported is an ethnographic account of the events and practices that were seen, in patterned and subtle ways, to organise the design work for a project. Design events and activities were distributed in nested contexts throughout the office setting. The design work was seen to be planned, self-organised and coordinated through a series of practical actions and events that occurred in different locations. There was no single, identifiable event, interaction or communicative medium in which the coordination of the design work occurred. From these insights, multidisciplinarity is proposed as a way of organising design work that cuts across some design interfaces. This way of procuring design services is contingent on the appointment of a design firm with multidisciplinary expertise, in an arrangement where the design work is undertaken collaboratively in a co-located setting with underpinning information systems.
IntroductionAt a point in time when technologies that support distributed working are pervasive, being able to justify the space and places for co-located working is increasingly important. Design service organisations make strategic decisions: in the place of work for design teams, the configuration of workplace settings and the information systems that support collaborative work. These decisions are complex, multifaceted and are interwoven. These are design management 1 concerns that impact the ways that design services are delivered and essentially the competitive performance, sustainability and the survival of a firm (Emmitt, 1999(Emmitt, , 2007. It is a particular mode of design service delivery, multidisciplinary that is detailed in this article, to reveal some of the routine, yet significant practices in the workplace that organise the design activities for a multidisciplinary design team.Complex relationships exist between the organisational design of firms, the structure of the construction sector and the configuration of work in project-based organisations (Bresnen, 2005). Increasingly construction projects are configured as globally distributed design teams and there is a trend towards mega-scale international conglomerates of design service provider organisations (Emmitt, 2010, p. 18; Winch, 2008). This distributed way of working is possible given the multiple information systems that underpin e-business and commerce and the collaboration technologies, groupware and digital tools that support design work specifically. Given the potential for networked collaborative work, the procurement of design services has advantageously explored the outsourcing of design work internationally and the export of high-value design services to global markets (Tombesi, Dave, Gardiner, & Scriver, 2007). To competitively provide design services the local and global are linked. Decisions concerning the location in which design work is undertaken and then how it is organised and coordinated...