Patients’ perspectives on care, communication, and teamwork in the emergency department

Milton, Jenny; Åberg, N. David; Andersson, Anna-Lena; Gillespie, Brigid Mary; Oxelmark, Lena

doi:10.1016/j.ienj.2022.101238

Cited by 4 publications

(2 citation statements)

References 27 publications

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“…The multidimensional nature of patient safety necessitates the use of qualitative methods (Listiowati et al, 2023;Sarkhosh et al, 2022). The literature emphasizes that since the ED and its work environment have different characteristics, there is a need for studies with qualitative designs examining the views of ED nurses on patient safety (Skutezky et al, 2022;Milton et al, 2023). The number of such studies has been limited in Türkiye (Aydemir and Koç, 2023;Soyer et al, 2022).…”

Section: Introductionmentioning

confidence: 99%

How to Provide Patient Safety in the Emergency Department? A Qualitative Study Emergency Nurses’ Experiences

Keskin Kızıltepe,

Kurtgöz

2024

SHYD

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Aim: This study aimed to explore the experiences of emergency nurses regarding patient safety. Method:This study, with a qualitative design, was carried out between December 2022 and March 2023 in the emergency department of a university hospital. We conducted in-depth interviews with a purposive sample of 14 emergency nurses. The data were analyzed using thematic analysis.Results: Of the participants, 50% were male. Their age ranged from 25 to 40 years (mean 32.2, SD=5.99). Through the data analysis, two themes and three sub-themes were identified: (I) difficulties specific to the emergency department, (II) factors affecting patient safety the in emergency department. Conclusion:Nurses stated that they often took individual and immediate preventive measures regarding patient safety. However, rather than individual prevention, strategies and plans are required to create an institutional patient safety culture. At the same time, administrators should adopt a proactive approach to patient safety and create a supportive environment for nurses regarding patient safety.

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Section: Introductionmentioning

confidence: 99%

How to Provide Patient Safety in the Emergency Department? A Qualitative Study Emergency Nurses’ Experiences

Keskin Kızıltepe,

Kurtgöz

2024

SHYD

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“…11 of 2017 Article 5 point 4 which explains that the key to patient safety is effective communication [14]. Ineffective communication actually causes inadequate treatment in the emergency room, due to lack of coordination and poorly communicated treatment processes [10]. So it should be noted that, Effective communication skills are the key in health services, especially in emergency rooms.…”

Section: Introductionmentioning

confidence: 99%

Implementation of effective communication to realize patient safety in emergency installations

Rizka Kusuma Wardahni

2024

World J. Adv. Res. Rev.

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Communication is one of the factors of patient safety in hospitals. Especially effective communication carried out in the Emergency installations to provide special services to patients in critical conditions. This is important to pay attention to because it has an impact on regulating the number of patients precentages each year. Effective communication with emergency patients requires a specific approach and strategy, which is the focuses on this study. Objective: To identify the appropriate strategies for enhancing effective communication to ensure patient safety in the Emergency Installation. Method: A literature review was conducted using data from two database sources are ScienceDirect and Google Scholar. Results: The results obtained in this research, effective communication in the emergency installations is carried out accurately, completely, clearly, on time, and choosing words that are easy to understand, and pay attention to patients based on age groups and characters as interlocutors so that communication can be effective. Conclusion: Effective communication with patients in the emergency installations is supported by strategies and approaches that include Situation, Background, Assessment, Recommendation (SBAR) and Friendly, Audible, Collaboration (FEEL) to improve patient safety.

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ED WAIT: A communication model for addressing difficult patient encounters in the emergency department

Pourmand,

Shapovalov,

Manfredi

et al. 2024

The American Journal of Emergency Medicine

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Patients’ perspectives on care, communication, and teamwork in the emergency department

Cited by 4 publications

References 27 publications

How to Provide Patient Safety in the Emergency Department? A Qualitative Study Emergency Nurses’ Experiences

How to Provide Patient Safety in the Emergency Department? A Qualitative Study Emergency Nurses’ Experiences

Implementation of effective communication to realize patient safety in emergency installations

ED WAIT: A communication model for addressing difficult patient encounters in the emergency department

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