Patient Satisfaction With Hospital Care

Abstract

Study results can be interpreted as justifying the need to adjust patient satisfaction scores for differences in patient population among health care organizations. However, from a policy perspective, such adjustments may ultimately create a disincentive for health care organizations to customize their care.

The Influence of Ethnicity on Patient Satisfaction

“…Researchers found that patients from racial and ethnic minorities had significantly less positive perspectives of their physicians; those who had limited continuity of physicians in clinic visits reported even less satisfaction compared to non-Hispanic white Americans. Young et al (2000) retrospectively examined demographic variables and their impact on patient satisfaction. The data were obtained from a 1997 survey by the Veterans Hospital Administration, which queried 34,000 patients.…”

Satisfaction of Patients Treated in Physical Medicine and Rehabilitation Department in CNHU-HKM of Cotonou

“…Those information will serve to identify different problems that patients have when be treated; and so, solutions will be brought [1]. If patient satisfaction evaluation is almost systematic or even mandatory in developed countries [2] [3], this is not yet the case in our context. In Benin, for example, very few hospital satisfaction surveys were conducted.…”

Reduced fasting time improves comfort and satisfaction of elderly patients undergoing anesthesia for hip fracture

“…In general, satisfaction seems to be higher in older patients 1 and those with a better global health perspective. 3 Measurement and understanding of treatment satisfaction should also be present in elderly patients.…”