Patient satisfaction against the quality of dental health services at dental polyclinic of Tenriawaru General Hospital in Bone Regency

Akbar, Fuad Husain; Pratiwi, Rini

doi:10.15562/jdmfs.v1i3.313

Cited by 12 publications

(19 citation statements)

References 1 publication

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“…This suggests that male visit more dental and oral care providers. This survey is accordance with previous research, which states that respondents have higher satisfaction level in males (70%) [17]. However, this study is not accordance with research conducted in Jakarta [18] that demonstrated the employees and public society in Indonesia more dominates women.…”

Section: Resultssupporting

confidence: 80%

“…In addition, another research showed that women visit more providers of dental and oral health services because more attention to the aesthetic and clean teeth and mouth. Women pay more attention to their appearance, while men do not heed it other than that women are more sensitive to emotion and empathy while men are more likely to care about better physical environment and faster and more flexible responses than women [17][18][19][20].…”

Section: Resultsmentioning

confidence: 99%

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Gender and Age Differences in Patient Satisfaction with Dental Care in the Urban and Rural Areas of Indonesia: Pilot Pathfinder Survey

Akbar

Ayuandyka

2018

Pesqui. bras. odontopediatria clín. integr.

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Objective: To know the difference of patient satisfaction to dental service based on gender and age in urban and rural area of Gowa regency of South Sulawesi, Indonesia. Material and Methods: This study used pilot pathfinder survey design, conducted in Gowa regency in April 2018. The sample consisted of 420 participants. Data were collected using a satisfaction III questionnaire that has been designed in accordance with a survey of fifty-one questions. Questionnaires are divided into seven subscales: General Satisfaction, Technical Quality, Interpersonal Aspect, Communication, Financial Aspect, Time Spent with Doctors, Access / Availability / Convenience. The level of satisfaction was analyzed using t independent test. The level of significance was set at 5%. Results: In dental and oral health services in urban areas there was a significant difference of satisfaction level between males and females group >35 years and in rural area there was difference of satisfaction level significant between mals and females based on communication aspect in age group ≤35 years and there is no significant difference of satisfaction level between urban and rural area. Conclusion: There is difference of satisfaction level between males and females based on technical and communication quality aspect and there is no difference of level of satisfaction between urban and rural area.

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Section: Resultssupporting

confidence: 80%

Section: Resultsmentioning

confidence: 99%

Gender and Age Differences in Patient Satisfaction with Dental Care in the Urban and Rural Areas of Indonesia: Pilot Pathfinder Survey

Akbar

Ayuandyka

2018

Pesqui. bras. odontopediatria clín. integr.

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“…Women pay more attention to their appearance, while men do not heed it. In addition women are more sensitive to emotion and empathy while men are more likely to care about better physical environment and quicker and more flexible response than women [12][13][14][15][16][17].…”

Section: Discussionmentioning

confidence: 99%

Relationship Between Health Service Access to Dental Conditions in Urban and Rural Areas in Indonesia

Akbar

Pasinringi

Awang³

2019

Pesqui. bras. odontopediatria clín. integr.

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Objective: To determine relationship between access to dental health services with dental health conditions of adult communities in urban areas represented by Somba Opu and rural districts represented by Patalassang subdistrict in Gowa subdistrict. Material and Methods: This was pilot pathfinder survey, conducted in Gowa District in April 2018 with 420 subjects. Data were collected using a CoHRE questionnaire. Information regarding gender, age and location (rural and urban), transportation (public and private), toothache in past one year, dental treatment in past one year, dental treatment frequency (regular and irregular), smoking, alcohol consumption, routine activity, drugs intake, oral problems, driving car, distance to health facility (near and far) were collected. The number of teeth was dichotomized to less than 20 and 20 or more. Data were analyzed using Chi-square test and the level of significance was set at 5%. Results: In the urban area there was an association between routine activities with dental health conditions (p=0.002). There is no significant association between distance or access to health care facility with dental condition in adult society in urban area (p>0.05). In rural area there is a significant association between distance or access to health care facility with dental condition (p=0.046). Conclusion: There is an association between access to dental health services with dental health conditions of adult communities in urban areas represented by Somba Opu and rural disparities represented by Patalassang subdistrict in Gowa district.

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“…This is due to the consumption of sugary foods in this age group that increases while tooth brushing and dental visits are not of serious concern. 15 In addition, Jabodetabek, shows that the mean DMF-T is high in the age group of 12 years old. The high average value of DMF-T can be due to the presence of hormonal fluctuations during puberty that results in salivary biochemical composition and reduced salivary flow rate causing the cavity to be more cariogenic in the 12-year age group.…”

Section: Discussionmentioning

confidence: 97%

Correlation between mental health and caries status In Primary School Students

Anwar

2018

J Dentomaxillofac Sci

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Objective: This study aims to determine the correlation of mental health and caries status of students in Mulia Bhakti Makassar Primary School. Material and Methods: Analytical observational research with crosssectional study design. The subject of this research was all the students of Primary School Mulia Bhakti Makassar. Results:The results showed a correlation between mental health and caries status with Pearson correlation test, p=0.004 (p<0.05) and correlation coefficient, r=0.266. There is a high index of DMF-T in students whose mental health is not normal. Conclusion: There was a correlation between mental health status and dental caries status of students at Mulia Bhakti Makassar Primary School.

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Patient satisfaction against the quality of dental health services at dental polyclinic of Tenriawaru General Hospital in Bone Regency

Cited by 12 publications

References 1 publication

Gender and Age Differences in Patient Satisfaction with Dental Care in the Urban and Rural Areas of Indonesia: Pilot Pathfinder Survey

Gender and Age Differences in Patient Satisfaction with Dental Care in the Urban and Rural Areas of Indonesia: Pilot Pathfinder Survey

Relationship Between Health Service Access to Dental Conditions in Urban and Rural Areas in Indonesia

Correlation between mental health and caries status In Primary School Students

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