Patient care in multidisciplinary cancer clinics: Does attention to psychosocial needs predict patient satisfaction?

Walker, Mark S.; Ristvedt, Stephen L.; Haughey, Bruce H.

doi:10.1002/pon.651

Cited by 94 publications

(77 citation statements)

References 30 publications

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“…Our rates of satisfaction with attention to pain relief are similar to national averages and percentages reported in a previous study [4]. In a study of patients with cancer, effective coping strategies and staff attention to psychosocial issues were associated with greater satisfaction [38]. Koh and Thomas [23] showed that with the implementation of a new pain treatment modality, and thereby probably more staff attention to pain relief after surgery, patients were more satisfied with staff attention to pain relief.…”

Section: Discussionsupporting

confidence: 84%

Opioid Use After Fracture Surgery Correlates With Pain Intensity and Satisfaction With Pain Relief

Bot

Bekkers

Arnstein

et al. 2014

Clinical Orthopaedics &Amp; Related Research

158

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Background In 2012, Medicare began to tie reimbursements to inpatient complications, unplanned readmissions, and patient satisfaction, including satisfaction with pain management. Questions/purposes We aimed to identify factors that correlate with (1) pain intensity during a 24-hour period after surgery; (2) less than complete satisfaction with pain control; (3) less than complete satisfaction with staff attention to pain relief while in the hospital; and we also wished (4) to compare inpatient and discharge satisfaction scores. Methods Ninety-seven inpatients completed measures of pain intensity (numeric rating scale), satisfaction with pain relief, self-efficacy when in pain, and symptoms of depression days after operative fracture repair. The amount of opioid used in oral morphine equivalents taken during the prior 24 hours was calculated. Through initial bivariate One of the authors (AGJB) certifies that he, or a member of his immediate family, has or may receive payments or benefits, during the study period from ''AnnaFonds Travel grant'' (Dutch Orthopaedic travel grant), Leiden, the Netherlands (less than USD 10,000); ''VSBfonds'', Utrecht, the Netherlands, a nonmedical study grant (less than USD 10,000); and ''Prins Bernhard Cultuurfonds, Banning-de Jong fonds'', Amsterdam, the Netherlands, a nonmedical study grant (less than USD 10,000). One of the authors (SB) certifies that he, or a member of his immediate family, has or may receive payments or benefits, during the study period, an amount of less than 10,000 USD from a VU University ''Faculty Fund'', Amsterdam, the Netherlands. One of the authors (PMA) has received funding from Connell Nursing Research Scholarship (less than USD 10,000); the Nurse Practitioner Healthcare Foundation (less than USD 10,000); the American Pain Society and the American Association of Nurse Practitioners (less than USD 10,000); the Nurse Practitioner Healthcare Foundation (less than USD 10,000); and F.D. Davis Publishers (less than USD 10,000). One of the authors (DR) certifies that he, or a member of his immediate family, has or may receive payments or benefits, during the study period from a study-specific grant from Skeletal Dynamics (USD 10,000-100,000) (Miami, FL, USA); is a consultant for Wright Medical (Memphis, TN, USA), Skeletal Dynamics, and Biomet (Warsaw, IN, USA) (less than USD 10,000); received honoraria from AO North America (Paoli, PA, USA), and AO International (less than USD 10,000); and received royalties from Wright Medical (less than USD 10,000). All ICMJE Conflict of Interest Forms for authors and Clinical Orthopaedics and Related Research editors and board members are on file with the publication and can be viewed on request. Each author certifies that his or her institution approved the human protocol for this investigation, that all investigations were conducted in conformity with ethical principles of research, and that informed consent for participation in the study was obtained. and then multivariate analysis, we identified factors that we...

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Section: Discussionsupporting

confidence: 84%

Opioid Use After Fracture Surgery Correlates With Pain Intensity and Satisfaction With Pain Relief

Bot

Bekkers

Arnstein

et al. 2014

Clinical Orthopaedics &Amp; Related Research

158

View full text Add to dashboard Cite

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“…Yet, when measured not close to the moment of the actual performance, satisfaction tends to reflect improvement in functioning rather than satisfaction with particular health-care provider behaviour [30,36]. In the broader context of the emotional dimension of communication, our finding is in line with previous work [11][12][13][14]16,37] that showed that the emotional dimension of provider communication is valued by patients. Our data also showed that patients who are palliatively treated were more satisfied with the communication of nurses than curatively treated patients, and this was true after controlling for the level of cue responding and patient age.…”

Section: Discussionsupporting

confidence: 82%

“…These findings concur with studies [11][12][13][14][15][16] reporting that the emotional dimension of provider communication is an important factor in determining patient satisfaction. However, since relatively little is known about the value patients specifically assigned to nurses' cueresponding behaviour, it is appropriate to investigate the relationship between nurses' cue-responding behaviour and patient satisfaction.…”

Section: Introductionsupporting

confidence: 78%

Nurse–patient communication in cancer care: does responding to patient's cues predict patient satisfaction with communication

Uitterhoeve

Bensing

Dilven³

et al. 2009

Psycho-Oncology

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Objective: The aim is to investigate the relationship between nurses' cue-responding behaviour and patient satisfaction.Methods: One hundred patient-nurse conversations about present concerns were videotaped and patients' expression of emotional cues and nurses' cue responses were coded using the Medical Interview Aural Rating Scale. Nurses (N 5 34) and patients (N 5 100) were recruited from seven oncology inpatient clinics from a University Medical Centre.Results: A mixed-model analysis was conducted to examine whether cue responding was related with patient satisfaction with the conversation, after adjusting for confounding variables and correlation due to repeated measure of each nurse. Nurses' cue responding was independently related to patient satisfaction. Controlling for the level of cue responding, palliatively treated patients were more satisfied with the communication than curatively treated patients.Conclusions: This study provides evidence that nurses' cue-responding behaviour is appreciated by the patients. Future studies might focus on the effect of improved cueresponding skill on more distal outcome measures, such as identification of concerns, mood and coping behaviour.

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“…All the well-being variables were not significantly associated with any perception outcome in bivariate analysis; however, after controlling for other independent factors in logistic regression analysis, the result showed a significant effect, as a higher likelihood of a good perception of quality of care among patients who had good psychosocial well-being was exhibited. Some studies have shown that patient's satisfaction with treatment during illness can be enhanced when the psychosocial needs of the patients are met [23,24]. Patients who had spent 5-6 months on admission had higher odds of perceiving care positively as compared to those with either less or more time on admission.…”

Section: Discussionmentioning

confidence: 99%

Clients’ Perception of Quality of Multidrug-Resistant Tuberculosis Treatment and Care in Resource-Limited Setting: Experience from Nigeria

Oladimeji¹,

Adeyinka²,

LehlogonoloMakola³

et al. 2018

Mycobacterium - Research and Development

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Background: Quality care is essential to the well-being and survival of people with multidrug-resistant tuberculosis (MDR-TB). The aim of this study is to explore how MDR-TB patients, who were voluntarily hospitalized, perceived care and treatment strategy and to assess the influence of psychosocial factors on their perception of care and treatment strategy in Nigeria. Methods: The study enrolled 98 MDR-TB patients on voluntary confinement in four MDR-TB hospitals in Nigeria. Patients' perceptions of quality of care and treatment strategy were evaluated with 28-item and 6-item instruments, respectively. Bivariate analysis was used to test for an association and multivariate analysis for factors that might contribute to the perceived quality of care. Results: Seventy-eight per cent (78%) of the participating patients perceived the quality of care to be good. Patients with better psychosocial well-being had five times higher odds to report good quality of care. Conclusion: The majority of MDR-TB patients perceived the quality of inpatient care to be good in Nigerian hospitals; however, their psychological

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Patient care in multidisciplinary cancer clinics: Does attention to psychosocial needs predict patient satisfaction?

Cited by 94 publications

References 30 publications

Opioid Use After Fracture Surgery Correlates With Pain Intensity and Satisfaction With Pain Relief

Opioid Use After Fracture Surgery Correlates With Pain Intensity and Satisfaction With Pain Relief

Nurse–patient communication in cancer care: does responding to patient's cues predict patient satisfaction with communication

Clients’ Perception of Quality of Multidrug-Resistant Tuberculosis Treatment and Care in Resource-Limited Setting: Experience from Nigeria

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