Participatory Prototyping to Inform the Development of a Remote UX Design System in the Automotive Domain

Tasoudis, Stavros; Perry, Mark

doi:10.3390/mti2040074

Cited by 7 publications

(6 citation statements)

References 65 publications

(65 reference statements)

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“…Although including goals, progress, and opportunities for socialization are effective techniques, similar to other studies we found that the app should be designed using a minimalistic design approach [62]. In workshop 2, our participants reported preferring minimal design.…”

Section: Principal Findingssupporting

confidence: 80%

Developing an mHealth App for Empowering Cancer Survivors With Disabilities: Co-design Study

Adler¹,

Morales²,

Sotelo³

et al. 2022

JMIR Form Res

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Background The transition from active treatment to long-term cancer survivorship leaves the needs of many cancer survivors unaddressed as they struggle with physical, cognitive, psychological, and social consequences of cancer and its treatment. The lack of guidance after treatment has forced cancer survivors to manage long-term effects on their own, which has an impact on their overall health, quality of life, and social participation. Mobile health (mHealth) interventions can be used to promote self-management and evidence-informed education. Objective This study aims to design an mHealth app for cancer survivors with disabilities that will offer interventions to improve their quality of life and increase their self-efficacy to manage cancer as a chronic condition. Methods We organized 3 co-design workshops with cancer survivors (n=5). These workshops included persona development based on data from 25 interviews with cancer survivors with disabilities; prototype ideation, where we sketched ideas for the prototype; and prototype development, where participants critiqued, and suggested improvements for, the wireframes. Results These workshops helped us to define the challenges that cancer survivors with disabilities face as well as important considerations when designing an mHealth app for cancer survivors with disabilities, such as the need for including flexibility, engagement, socialization, and a minimalistic design. We also outline guidelines for other researchers to follow when planning their own co-design workshops, which include allowing more time for discussion among participants, having small participant groups, keeping workshops engaging and inclusive, and letting participants dream big. Conclusions Using a co-design process aided us in developing a prototype of an mHealth app for cancer survivors with disabilities as well as a list of guidelines that other researchers can use to develop their own co-design workshops and design their app. Furthermore, working together with cancer survivors ensured that the design team had a deeper sense of empathy toward the target users and kept the focus on our ultimate goal: creating something that cancer survivors would want to use and benefit from. Future work will include usability testing of a high-fidelity prototype based on the results of these workshops.

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Section: Principal Findingssupporting

confidence: 80%

Developing an mHealth App for Empowering Cancer Survivors With Disabilities: Co-design Study

Adler¹,

Morales²,

Sotelo³

et al. 2022

JMIR Form Res

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“…Self-driving cars have long been part of various visions of our society's future, promising comfortable, accessible and sustainable mobility for everyone (ERTRAC, 2019). With recent advances in technology (especially computer systems and artificial intelligence) paving the way to intelligent mobility systems (Tasoudis and Perry, 2018;Araujo et al, 2019), this vision has moved into closer reach. The progress in driving automation can be classified according to the distribution of driving-related tasks between human driver and automated driving system.…”

Section: Introductionmentioning

confidence: 99%

“…Even though potential future users state a general openness to driving automation (Fraedrich and Lenz 2015), they also report profound reservations toward the technology and its safety (Schoettle and Sivak, 2014;Kyriakidis et al, 2015;Wolf, 2016), which question a sufficient usage and dissemination level of automated vehicles. These reservations are attributed to the loss of control and the fundamental change of the in-vehicle user experience (shifting from an active driver experience to a passive passenger experience) that are provoked by handing over vehicle control to an automated system (Elbanhawi et al, 2015;Tasoudis and Perry, 2018). Consequently, the direction in which future mobility will develop will not only be decided by technical advances and accompanying societal and legal measures (Littman, 2020), but substantially by human factors (Kyriakidis et al, 2017;Shariff et al, 2017).…”

Section: Introductionmentioning

confidence: 99%

Improving Passenger Experience and Trust in Automated Vehicles Through User-Adaptive HMIs: “The More the Better” Does Not Apply to Everyone

et al. 2021

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Automated vehicles promise transformational benefits for future mobility systems, but only if they will be used regularly. However, due to the associated loss of control and fundamental change of in-vehicle user experience (shifting from active driver to passive passenger experience), many humans have reservations toward driving automation, which question their sufficient usage and market penetration. These reservations vary based on individual characteristics such as initial attitudes. User-adaptive in-vehicle Human-Machine Interfaces (HMIs) meeting varying user requirements may represent an important component of higher-level automated vehicles providing a pleasant and trustworthy passenger experience despite these barriers. In a driving simulator study, we evaluated the effects of two HMI versions (with permanent vs. context-adaptive information availability) on the passenger experience (perceived safety, understanding of driving behavior, driving comfort, driving enjoyment) and trust in automated vehicles of 50 first-time users with varying initial trust (lower vs. higher trust group). Additionally, we compared the user experience of both HMIs. Presenting driving-related information via HMI during driving improved all assessed aspects of passenger experience and trust. The higher trust group experienced automated driving as safest, most understandable and most comfortable with the context-adaptive HMI, while the lower trust group tended to experience the highest safety, understanding and comfort with the permanent HMI. Both HMIs received positive user experience ratings. The context-adaptive HMI received generally more positive ratings, even though this preference was more pronounced for the higher trust group. The results demonstrate the potential of increasing the system transparency of higher-level automated vehicles through HMIs to enhance users’ passenger experience and trust. They also consolidate previous findings on varying user requirements based on individual characteristics. User group-specific HMI effects on passenger experience support the relevance of user-adaptive HMI concepts addressing varying needs of different users by customizing HMI features, such as information availability. Consequently, providing full information permanently cannot be recommended as a universal standard for HMIs in automated vehicles. These insights represent next steps toward a pleasant and trustworthy passenger experience in higher-level automated vehicles for everyone, and support their market acceptance and thus the realization of their expected benefits for future mobility and society.

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“…Development teams may address user needs iteratively throughout the development process and guarantee that design decisions are continuously validated and refined by incorporating UX design activities into Agile iterations. Because of the culture of constant learning and adaptation that this iterative method promotes, software solutions that dynamically adapt to changing user needs and market demands are produced (Tasoudis & Perry, 2018).…”

Section: Major Findingsmentioning

confidence: 99%

Human-Centered Software Development: Integrating User Experience (UX) Design and Agile Methodologies for Enhanced Product Quality

Yerram,

Mallipeddi,

Varghese

et al. 2019

Asian j. humanity, art lit.

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Human-centered software development, or HCSD, ensures software solutions satisfy user needs and expectations. To improve product quality, this study explores how to integrate Agile techniques with User Experience (UX) design inside HCSD. The study's primary goals are to highlight critical results and best practices, investigate the benefits and problems of merging Agile techniques with UX design, and discuss the policy ramifications for businesses. The integration of UX design with Agile processes is examined in this study using a qualitative research methodology that draws on case studies, expert insights, and a literature survey. Essential conclusions include the value of scalable frameworks, transparent communication, cross-functional cooperation, and iterative design. The policy implications emphasize that to overcome integration problems and reap the benefits of HCSD; organizations must invest in UX design expertise, cultural transformation, and the strategic execution of policies. This research highlights the need to incorporate Agile approaches and UX design into HCSD to improve customer satisfaction and product quality. It also provides valuable information for companies looking to implement this strategy successfully.

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Participatory Prototyping to Inform the Development of a Remote UX Design System in the Automotive Domain

Cited by 7 publications

References 65 publications

Developing an mHealth App for Empowering Cancer Survivors With Disabilities: Co-design Study

Developing an mHealth App for Empowering Cancer Survivors With Disabilities: Co-design Study

Improving Passenger Experience and Trust in Automated Vehicles Through User-Adaptive HMIs: “The More the Better” Does Not Apply to Everyone

Human-Centered Software Development: Integrating User Experience (UX) Design and Agile Methodologies for Enhanced Product Quality

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