Participatory Design and Design for Values

Velden, Maja van der; Mörtberg, Christina

doi:10.1007/978-94-007-6994-6_33-1

Cited by 53 publications

(48 citation statements)

References 53 publications

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“…One way to address this problem is to adopt an understanding of the notion of value that extends beyond pecuniary aspects and take into consideration a wider understanding of value related to the social and political contexts [45]. PD research such as that of Van der Velden and Mörtberg [43] and Iversen et al [20] provides useful insights for doing so. In the case of design researchers entering the fray, this expanded understanding of value must also entail the value of sociotechnical innovation and new knowledge created in collaborative partnership between the researchers and the partner organizations.…”

Section: Discussionmentioning

confidence: 99%

Service Design in HCI Research: The Extended Value Co-creation Model

Yoo

Ernest

Serholt

et al. 2019

Proceedings of the Halfway to the Future Symposium 2019

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In this paper, we discuss what it means to practice service design in an academic research setting. For a long time, the primary focal point of design research has been the users-of their experiences, needs, desires, and values. By contrast, designers have been relatively anonymous and unlocatable. In shift to the service-centric design paradigm, we argue that it is important to recognize design researchers as distinct stakeholders, who actively interact with systems and services with a goal to fulfill their own values and achieve desired outcomes. In practice, typically the role of designer is that of a design consultant working for (or rather on behalf of) the client. By contrast, in academic research settings, the role of designer is that of a design researcher working with their own research agenda. We provide a case study of a service design research project aimed at developing new digital services for public libraries. We encountered a series of issues with a complex set of values at play, in which design researchers emerged as distinct stakeholders with specific sets of research questions, goals, and visions. The main contribution of this paper is a model that (a) clarifies the position of design researchers within the sociocultural context in which they practice design, and (b) visualize how their positions impact the value co-creation, and in turn, the design outcome. CCS CONCEPTS • Human-centered computing → Human computer interaction (HCI).

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Section: Discussionmentioning

confidence: 99%

Service Design in HCI Research: The Extended Value Co-creation Model

Yoo

Ernest

Serholt

et al. 2019

Proceedings of the Halfway to the Future Symposium 2019

View full text Add to dashboard Cite

show abstract

“…PD is a value-centered approach that is both political and ethical motivated. An exploration of whose values that intervene in a PD process has resulted in a reconfiguration of the designer from being invisible and everywhere to becoming positioned somewhere and accountable [18], [22,23]. Accountability is a key concept in PD.…”

Section: Participatory Designmentioning

confidence: 99%

“…Specifically, Barad explains in an interview that she is concerned with actions between constituents: "[…] intra-action conceptualizes that it is the action between (and not inbetween) that matters." [26] 23 . In our reading, thus, meaning and matter emerge out of entanglements through which new possibilities become.…”

Section: Coming Into Beingmentioning

confidence: 99%

Becoming-with in Participatory Design

Finken

Mörtberg

Elovaara

2018

This Changes Everything – ICT and Climate Change: What Can We Do?

Self Cite

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We draw on feminist technoscience to analyze actions and activities performed between participants in a Participatory Design workshop that unfolds in a realm of e-government. Stepping into this empirical site we want to show how participants (invited persons, researchers, methods, artifacts, gender stereotypes) become with each other. With such take on research endeavors we feed into current discussion in feminist research by illustrating how theory and practice intertwine and create realities.

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“…This could be established by incorporating practices of Participatory Design (Schuler and Namioka 1993 ; Iverson et al 2010 ; Halloran et al 2009 ), in the VSD process. The methodology “is based on the genuine decision-making power of the do-designers and the incorporation of their values in the design process and its outcome, which is often a high-fidelity prototype for a product or service, or a new way to organize a work practice or to design a space” (Van der Velden and Mörtberg 2015 , 42).…”

Section: Value Sensitive Designmentioning

confidence: 99%

“…It can be expected of government sponsored university departments or research organizations that they engage in VSD (e.g., VSD pioneers Batya Friedman and Peter work in academia), or Participatory Design (PD) (Van der Velden and Mörtberg 2015 ) (e.g., pioneers of classical or ‘Scandinavian’ PD typically worked in academia), in order to take into account ethical or societal questions. However, based on our case study of Company A, we speculate—possibly somewhat counterintuitively—that a commercial context, with its focus on understanding and satisfying customers’, can also very well promote VSD or (‘contemporary’ or ‘international’) PD.…”

Section: Conclusion and Recommendationsmentioning

confidence: 99%

Developing Tools to Counteract and Prevent Suicide Bomber Incidents: A Case Study in Value Sensitive Design

Royakkers

Steen

2016

Sci Eng Ethics

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Developers and designers make all sorts of moral decisions throughout an innovation project. In this article, we describe how teams of developers and designers engaged with ethics in the early phases of innovation based on case studies in the SUBCOP project (SUBCOP stands for ‘SUicide Bomber COunteraction and Prevention’). For that purpose, Value Sensitive Design (VSD) will be used as a reference. Specifically, we focus on the following two research questions: How can researchers/developers learn about users’ perspectives and values during the innovation process? and How can researchers/developers take into account these values, and related design criteria, in their decision-making during the innovation process? Based on a case study of several innovation processes in this project, we conclude the researchers/developers involved are able to do something similar to VSD (without them knowing about VSD or calling it ‘VSD’), supported by relatively simple exercises in the project, e.g., meetings with potential end-users and discussions with members of the Ethical Advisory Board of the project. Furthermore, we also found—possibly somewhat counterintuitively—that a commercial, with its focus on understanding and satisfying customers’ needs, can promote VSD.

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Participatory Design and Design for Values

Cited by 53 publications

References 53 publications

Service Design in HCI Research: The Extended Value Co-creation Model

Service Design in HCI Research: The Extended Value Co-creation Model

Becoming-with in Participatory Design

Developing Tools to Counteract and Prevent Suicide Bomber Incidents: A Case Study in Value Sensitive Design

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