Participation and Collaboration in Workplace Design

Launis, M.

doi:10.1201/9780849375477.ch436

Cited by 2 publications

(2 citation statements)

References 2 publications

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“…The benefits of involving operators in the design and development processes of new work systems, workspaces and equipment are well established (e.g. Broberg, 2010;Eklöf, Ingelgård, & Hagberg, 2004;Koningsveld, Dul, Van Rhijn, & Vink, 2005;Launis, 2001; P. Vink, Koningsveld, & Molenbroek, 2006). The operators as endusers bring important knowledge about processes, tasks, equipment and potential risks into the development process; knowledge that contributes to both the quality and acceptance of the design outcome.…”

Section: Introductionmentioning

confidence: 99%

Involving users in a ship bridge re-design process using scenarios and mock-up models

Österman

Berlin

Bligård

2016

International Journal of Industrial Ergonomics

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Involving users in a ship bridge re-design process using scenarios and mock-up models. Ergonomics, http://dx.doi.org/10. 1016/j.ergon.2016.02.008 Access to the published version may require subscription. N.B. When citing this work, cite the original published paper. International Journal of Industrial AbstractThe context for this study is the maritime domain and the design of shipboard workspaces. Due to the globalized nature of shipping, the traditional approach to a participative ergonomics process can be a logistical challenge since stakeholders like designers, manufacturers and operators are often scattered both geographically and organizationally. The participative design study presented in this paper addresses this challenge by exploring the ability of three types of simple three-dimensional (3D) models to act as mediating objects for representative users in order to elicit design feedback in a use scenario-workshop format. The study found that all three types of 3D models, when coupled with a scenario description, elicited several types of useful design feedback that served not only as direct input to changing proposed design parameters, but also as an unprompted long-term learning opportunity for the design team to gain insight into the lives and challenges of their users, who both work and live on board. Relevance to industryThe paper presents a procedure for a participatory design process in the maritime domain where the involved stakeholders are geographically and organizationally dispersed. Mock-up models coupled with use scenario descriptions elicited useful design feedback and an unprompted longterm learning opportunity for the design team.

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Section: Introductionmentioning

confidence: 99%

Involving users in a ship bridge re-design process using scenarios and mock-up models

Österman

Berlin

Bligård

2016

International Journal of Industrial Ergonomics

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“…Moreover, well-designed systems that offer peripheral cues to operators will enhance performance of a given task. Hence, it is important to involve the users and to ensure education and training of all safety and security critical systems on a regular basis and especially when implementing new safety and security measures (UKMTO 2011;Landsburg et al 2008;Koningsveld et al 2005;Launis 2001). In relation to security threats that often changes over time it is especially important to, in order to make sure that security changes are implemented correctly, involve management and users and educate all, but also for example to use sound processes, have qualified personnel and base the solutions on sound human factors research (Landsburg et al 2008).…”

Section: Understanding the Crews' Role In Security Effortsmentioning

confidence: 99%

Ship security challenges in high-risk areas: manageable or insurmountable?

Liwång

Sörenson

Österman

2014

WMU J Marit Affairs

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Piracy can lead to risks so high that they, according to the International Maritime Organization, are tolerable only if risk reduction is not practicable or is disproportionate to the benefits achieved. Therefore, there is a need for reducing ship security risks in relation to antagonistic threats such as piracy.The aim of this study is to identify challenges for ship operators when developing their ship security management. Furthermore, this study also investigates two central aspects in the analysis; understanding the threat and understanding how a security threat affects the crew and operation of the ship.It is clear from the analysis that the importance of subjective aspects beyond a ship operators' direct control is high. This seems to be the fact for all aspects of the risk management process. The situation is also dynamic as the security risk, as well as the risk perception, can change dramatically even though there are no actual operational changes. As a result, the ship security management process is highly iterative and depends on situations on board as well as conditions out of the ship operator's control.In order to make ship security manageable the risk management has to put particular focus on methodological understanding, relevant system understanding and well defined risk acceptance criteria as well as on including all levels of the organization in the risk reduction implementation and on a continuous monitoring.

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Participation and Collaboration in Workplace Design

Cited by 2 publications

References 2 publications

Involving users in a ship bridge re-design process using scenarios and mock-up models

Involving users in a ship bridge re-design process using scenarios and mock-up models

Ship security challenges in high-risk areas: manageable or insurmountable?

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