2014
DOI: 10.1007/s00146-014-0546-7
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Paradox of choice and consumer nonpurchase behavior

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Cited by 20 publications
(9 citation statements)
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“…Participants indicated finding the “right” shoe is complicated by the overwhelming selection in stores. This is a paradox supported by literature in consumer behavioral research (Schwartz, 2004 ; Kinjo and Ebina, 2014 ), where a purchase can be bypassed due to a high quantity of choices (Kinjo and Ebina, 2014 ). To evade this paradox, it is suggested that company sale strategies determine an optimal number of products and variety (Iyengar and Lepper, 2000 ; Kinjo and Ebina, 2014 ).…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…Participants indicated finding the “right” shoe is complicated by the overwhelming selection in stores. This is a paradox supported by literature in consumer behavioral research (Schwartz, 2004 ; Kinjo and Ebina, 2014 ), where a purchase can be bypassed due to a high quantity of choices (Kinjo and Ebina, 2014 ). To evade this paradox, it is suggested that company sale strategies determine an optimal number of products and variety (Iyengar and Lepper, 2000 ; Kinjo and Ebina, 2014 ).…”
Section: Discussionmentioning
confidence: 99%
“…This is a paradox supported by literature in consumer behavioral research (Schwartz, 2004 ; Kinjo and Ebina, 2014 ), where a purchase can be bypassed due to a high quantity of choices (Kinjo and Ebina, 2014 ). To evade this paradox, it is suggested that company sale strategies determine an optimal number of products and variety (Iyengar and Lepper, 2000 ; Kinjo and Ebina, 2014 ). This involves considering the role of non-purchase behaviors and the consequences associated with the consumers decision-making process (Kinjo and Ebina, 2014 ).…”
Section: Discussionmentioning
confidence: 99%
“…These findings suggest that digital choice architectures that increase consumer choice by increasing the number of product options and customizability can promote consumer feelings of psychological ownership and attachment. However, it should be noted that, under some circumstances, customer choice has also been demonstrated to decrease perceptions of product value [75,76]. These negative effects are more likely when the consumer decision involves a high degree of cognitive complexity, such as in cases where there are many variables on which products can be compared or where many products exhibit similar qualities on a range of characteristics [77][78][79].…”
Section: Digital Choice Architectures and Product Attachmentsmentioning
confidence: 99%
“…Risk algılarının sanal market alışverişi yapma niyeti üzerindeki etkisi ile ilgili elde edilen bulgular psikolojik riskin negatif yönlü ve zaman riskinin pozitif yönlü etkisinin olduğunu göstermektedir. Psikolojik risk ile ilgili elde edilen bulgu, çevrimiçi alışveriş yapma niyetinde psikolojik riskin önemli bir etken olduğunu gösteren çalışmaları (Almousa, 2014;Chen, 2013;Ilmudeen, 2018;Masoud, 2013) (Chernev, 2003;Kinjo ve Ebina, 2014;Shah ve Wolford, 2007) seçim paradoksu (the paradox of choice) olarak adlandırılan bu durumdan dolayı firmalar, ürün çeşitliliği konusunda optimal sınırlarını belirleyerek psikolojik riski azaltabilirler. Risk algılarının sanal market alışverişini negatif yönlü etkilemesinin beklendiği çalışmada, zaman riskinin pozitif yönlü etkisi beklenmeyen bir durumdur.…”
Section: Genişletilmiş Teknolojiunclassified