Abstract:In the past several decades, departments of transportation (DOTs) have explored outsourcing as an alternative to human resource development or as an enhancement to productivity. Many studies have looked at outsourcing within DOTs: some indicate success and some indicate failure. Little agreement is found in either process or scope within the governmental outsourcing literature. A potential solution to the decision to outsource in public agencies is explored through a comprehensive, process-based evaluation lin… Show more
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