“…Positive behavioural support approaches have generally been shown to be effective (e.g. Bowring, Totsika, Hastings, & Toogood, 2020; Lewis et al., 2019; MacDonald & McGill, 2013; McGill et al., 2018; Positive Behavioural Support Coalition UK, 2015), although not all studies have found it to be so (e.g. Hassiotis et al., 2018) and providing staff training in PBS can result in positive outcomes, such as increased staff knowledge and confidence, reductions in CB (see MacDonald, McGill, & Murphy, 2018; O'Dwyer, McVilly, & Webber, 2017).…”