Ostracism in Everyday Life: The Effects of Ostracism on Those Who Ostracize

Nezlek, John B.; Wesselmann, Eric D.; Wheeler, Ladd; Williams, Kipling D.

doi:10.1080/00224545.2015.1062351

Cited by 85 publications

(84 citation statements)

References 50 publications

(15 reference statements)

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“…Unlike Nezlek et al (2012), who found that motives of ostracism were equally distributed when reported by the targets, or Nezlek et al (2015) who also found motives were nearly equally distributed when reported by sources, we found two motives were more commonly used in family ostracism: punitive and defensive. Of note, Nezlek et al (2015) found that sources of ostracism in everyday life reported having a defensive motive less often than other forms, whereas we found a defensive motive to be more prevalent in the family-specific context of ostracism.…”

Section: Discussioncontrasting

confidence: 81%

“…Little work to date has addressed how these motives play into the dynamics of ostracism (but see Nezlek, Wesselmann, Wheeler, & Williams, 2015, for an exception). Nezlek et al (2012) found that the prevalence of motives of ostracism were fairly equally distributed between the five motives, although defensive ostracism was least commonly reported (Nezlek et al, 2012;Williams, 1997Williams, , 2001.…”

Section: Motives Of Ostracismmentioning

confidence: 97%

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Who Would Do That? A Theory-Based Analysis of Narratives of Sources of Family Ostracism

Poulsen¹,

Carmon²

2015

The Journal of Social Psychology

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There are many benefits derived from families, but not all family members are loving and accepting. Family members may act as sources of ostracism (people or groups who ostracize another person/group). We suggest sources engage in family ostracism for extended periods, their motives fit with prior theoretical models, and trait-level forgiveness may help understand source behavior. We analyzed data from 63 narratives and questionnaires to investigate the motives, power dynamics, and psychological correlates of sources of family ostracism. We found sources of ostracism are often of equal status to the targets of ostracism, and termination often occurs informally or is prompted by major changes in the family (e.g., birth, move). Also, sources of ostracism are often targets themselves suggesting family ostracism may be reciprocal in nature. Our findings support existing theory, but suggest ostracism in families has unique dynamics not captured in laboratory designs.

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Section: Discussioncontrasting

confidence: 81%

Section: Motives Of Ostracismmentioning

confidence: 97%

Who Would Do That? A Theory-Based Analysis of Narratives of Sources of Family Ostracism

Poulsen¹,

Carmon²

2015

The Journal of Social Psychology

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“…This same study found that ostracism was more common than harassment, and also more detrimental. Other research shows that ostracizing others is as prevalent as being ostracized (Faulkner, Williams, Sherman, & Williams, 1997) and that people admit to ostracizing others frequently in their daily lives (Nezlek, Wesselmann, Wheeler, & Williams, 2015).…”

Section: The Journal Of Social Psychologymentioning

confidence: 99%

Righting the Wrong: Reparative Coping After Going Along With Ostracism

Legate

DeHaan

Ryan

2015

The Journal of Social Psychology

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Most of the focus within the ostracism literature concerns the negative effects on the ostracized and how they cope following ostracism. Research is now beginning to illuminate negative psychological effects for ostracizers, yet no studies to date have examined their coping responses. This study continues this line of inquiry focusing on experiences of going along with ostracism, both by employing a face-to-face interaction and by exploring prosocial versus antisocial coping reactions in ostracizers. Results reveal that compared to those in a neutral condition, compliant ostracizers suffered because ostracizing someone else frustrated their psychological needs for autonomy and relatedness. Further, when given the chance, ostracizers were more inclusive of the person they previously ostracized. Discussion considers important avenues for future research as well as implications of results.

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“…Social ostracism is defined as ignoring and excluding one or more individuals (Williams, 2001). Although some may think it is an extreme or infrequent event, people experience about one ostracism episode every day (Nezlek et al, 2015). Individuals are ostracised in interpersonal friendships and relationships (Poulsen and Carmon, 2015), by close others or strangers (Nezlek et al, 2012), by in-group or out-group members (G omez et al, 2011), online (Wolf et al, 2015), in workplaces (Scott et al, 2013;Wu et al, 2011) and in marketplaces (Mattila et al, 2013;Mead et al, 2011).…”

Section: Ejm 529/10mentioning

confidence: 99%

Diagnosing member-customer ostracism in co-operatives and counterpoising its relationship-poisoning effects

Benos

Kalogeras

Ruyter

et al. 2018

EJM

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If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation.*Related content and download information correct at time of download. Purpose -This paper aims to examine a core member-customer threat in co-operatives (co-ops) by drawing from ostracism research, assessing co-op ostracism's impact on critical membership and relational exchange outcomes and discussing why relationship marketing research needs to pay more attention to the overlooked role of implicit mistreatment forms in customer harm-doing.Design/methodology/approach -Three studies were conducted. In Study 1, ostracism in co-ops was explored, and a measurement scale for co-op ostracism was developed. In Study 2, the core conceptual model was empirically tested with data from members of three different co-ops. In Study 3, a coping strategy was integrated into an extended model and empirically tested with a new sample of co-op members.Findings -Ostracism is present in co-ops and "poisons" crucial relational (and membership) outcomes, despite the presence of other relationship-building or relationship-destroying accounts. Coupling entitativity with cognitive capital attenuates ostracism's impact. -11-2016-0634 The current issue and full text archive of this journal is available on Emerald Insight at: www.emeraldinsight.com/0309-0566.htm Practical implications -Co-op decision makers might use the diagnostic tool developed in the paper to detect ostracism and fight it. Moreover, a novel coping strategy for how co-ops (or other firms) might fend off ostracism threats is offered in the article. Research limitations/implications -Originality/value -The present study illuminates a dark side of a relationally profuse customer context, painting a more complete picture of relationship marketing determinants. Little attention has been given to ostracism as a distinct and important social behaviour in marketing research and to co-ops as a research context.

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Ostracism in Everyday Life: The Effects of Ostracism on Those Who Ostracize

Cited by 85 publications

References 50 publications

Who Would Do That? A Theory-Based Analysis of Narratives of Sources of Family Ostracism

Who Would Do That? A Theory-Based Analysis of Narratives of Sources of Family Ostracism

Righting the Wrong: Reparative Coping After Going Along With Ostracism

Diagnosing member-customer ostracism in co-operatives and counterpoising its relationship-poisoning effects

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