“…The product and service chain has processes that may contain waste, so it is necessary to map their sources and eliminate them. This system was created by Toyota and is known as Lean production (Dante, Silva, & Piacente, 2019). According to Socconini and Martín (2019), in this system, there are ten significant sources of waste: overproduction, unnecessary processes, handling, transportation, waiting and searching time, over inventories, defects and rework, energy, talent, and contamination.…”