Organizational self-assessment based on common assessment framework to improve the organizational quality in public administration

Politics, Peer Review and Performance Management in Africa: A Path to Credible Commitment for Nigerian Politicians?

“…He has argued that "the characteristics of Weberian bureaucracy, including rational/legal constraints and autonomous professional norms, serve to insulate bureaucrats from effi ciency-undermining political pressures" (Miller, 2000, p. 289). However, chronic problems of unproductive public administration cannot be solved merely by traditional bureaucratic structure and processes alone (Kalfa & Yetim, 2018) or the whole of government approach which beclouds the role of each group. Eff orts to improve performance management in the public sector have seen the adoption of some private sector managerial tools, as in the New Public Management (NPM), Total Quality Management (TQM) and Performance Management (PM) approaches that provide more measurable, practical strategies.…”

Assessment of the implementation of the quality management (CAF model) as an effective tool of public administration management – The case of Nitra municipality, Slovakia

“…As a result, 29 sub-criteria define the key concerns to examine while evaluating an organization. (Kalfa & yetim, 2013 in Kalfa & yetim, 2018). each of the nine criteria (e.g.…”