Organizational reputation: In search of lost time

Abstract

Organizational reputation has been an important concept in management research for more than 30 years. In this essay, we elaborate on the relationship between the notion of time and organizational reputation. We first review research on reputation in strategic management, highlighting the importance of the construct and how time has traditionally been conceptualized. We then build on existing organizational research on time as a way to advance the understanding of reputation as a more processual and socially constructed phenomenon; we argue that reputation formation, maintenance, and repair could be understood as a form of socio-symbolic work. Based on this foundation, we set out a research agenda providing a path for the investigation of the temporal features of reputation and reputation work.

The social regulation of corporate social irresponsibility: Reviewing the contribution of corporate reputation

“…Schulz & Johann, 2018; see also Shu & Wong, 2018). Overall, research on the moderating role of history and stakeholder memory is in a nascent stage (highlighted more recently by Mariconda et al., 2021), as most studies still focus on the short‐term, or indeed immediate alterations in corporate reputation (e.g. Bae et al., 2020; Karpoff et al., 2005).…”

“…& Johann, 2018; see alsoShu & Wong, 2018). Overall, research on the moderating role of history and stakeholder memory is in a nascent stage (highlighted more recently byMariconda et al, 2021), as most studies still focus on the short-term, or indeed immediate alterations in corporate reputation (e.g Bae et al, 2020;Karpoff et al, 2005)(Burgoon, 1978) (42%; n = 190 studies), research explored different aspects of how stakeholder expectations influenced reputation contestation, sanctions and decline (e.g Bae et al, 2020;Gong et al, 2021;Hillenbrand et al, 2019;Janney & Gove, 2011;Nardella et al, 2020…”

Narrative Memory Work of Employees in Family Businesses: How Founding Stories Shape Organizational Identification

“…Concerning what makes members of communities feel connected, valued, and important to the organization (Cockshaw & Shochet, 2010), these motives of belongingness differ in terms of members’ dispositions to the past, future, or present. Acknowledging that different stakeholders have different interpretations about past, present, and future moves away from a temporal conceptualization that unambiguously flows from past to future to highlight that time is a resource being used and re-interpreted by individuals and collectives for specific purposes (Mariconda et al, 2021). This subjective experience of the past, present, and future has been shown to affect actions, decision-making, and patterns of attention allocation (Shipp et al, 2009).…”

How corporate social responsibility mediates the relationship between corporate reputation and enterprise risk management: evidence from Spain

“…In the short term, every reputational crisis has a negative impact on corporate reputation. However, in the long term, the overall impact of the crisis on corporate reputation depends on several factors, including the extent of the negative impact on stakeholders, the company's management of the crisis and specially the degree of attribution of guilt to the firm (Mariconda et al, 2021).…”