Organizational cultural dynamics and information and communication technology adaptation in a developing country: The case of the Kenyan joint university admission system

Getao, K W; Wausi, Agnes

doi:10.1002/itdj.20112

Cited by 3 publications

(4 citation statements)

References 7 publications

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“…Returning to our starting point, that is etransformation in higher education, but this time in Kenya, where Getao and Wausi (2009) track the evolution of the Joint Admissions Board Information System (JAB IS), originally a legacy of a process inherited from Britain as the colonial power. The authors were participants in JAB for six years and collected data relating to it from 1990 to 2004.…”

Section: Journal Of Southeast Asian Researchmentioning

confidence: 99%

E- Transformation in Public Sector: Global Perspective on Social and Cultural Issues

Haider

Satirah²,

Saman³

2012

JSAR

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In order to enhance service provision to general public, information and communication technologies are increasingly being deployed in public sector around the globe, using a combination of processes, structures and relational mechanisms. The aim is to bring general public and governments close to each other. In these circumstances, it becomes important to elevate the technical threshold of the national economy as well as the intellectual capacity of the general public, so that all the stakeholders are at the same technical and procedural level of maturity. As a result, governments around the globe are embarking on technology enabled transformation programs that aim to revolutionize service delivery philosophy of public sector. However, for the success of these initiatives, it is important to assess how people view technology and how they respond to social, cultural, economic and behavioral changes brought about by technology. Different cultures around the globe respond differently to technology, therefore, road to etransformation in nations that are dubbed as 'melting pots of cultures' needs to be carefully planned and orchestrated. This paper contributes to the knowledge of how social and cultural issues impact on e-transformation. A literature review is conducted, exploring social and cultural issues in a number of geographical regions -The Far East, South East Asia, South Asia, Europe and Africa -and how e-transformation, in the forms of e-learning, e-commerce and e-government, is affected by them. This paper would be helpful for those researching factors which assist and inhibit e-transformation or technological change in general.

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Section: Journal Of Southeast Asian Researchmentioning

confidence: 99%

E- Transformation in Public Sector: Global Perspective on Social and Cultural Issues

Haider

Satirah²,

Saman³

2012

JSAR

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“…Previous studies have used Denison and Mishra as a means of explaining the environment of technology adoption such as internet adoption in India [26], information systems implementation in Kenyan public universities [47], and technology adoption within the Australian health sector [99]. They do not however explore the cultural traits and values and their relationship with effectiveness.…”

Section: Linkingmentioning

confidence: 99%

“…However, we do not adopt the fourth organizational dimension, consistency, as proposed by Denison and Mishra. In previous research consistency has been renamed bureaucracy [47] without a careful consideration of the factors associated with bureaucracy. We develop the factors of bureaucracy as identified by Wallach [114] that refer to explicit rules, regulations, and hierarchies in an organization, which is typical of government organizations [4].…”

Section: Linkingmentioning

confidence: 99%

Understanding Organizational Barriers Influencing Local Electronic Government Adoption and Implementation: The Electronic Government Implementation Framework

Nurdin

Stockdale

Scheepers

2011

J. theor. appl. electron. commer. res.

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Researches in electronic government have indicated a number of organizational barriers that hinder the adoption and implementation of electronic government. This paper proposes a research framework for analysing how organizational barriers influence the adoption and implementation of e-government at local levels. The framework is constructed based on four organizational dimensions; adaptability, involvement, mission, and bureaucracy drawn from organizational theories and e-government literature. We found that organizational barriers which are identified in major e-government literature link to the dimensions of organizational culture and effectiveness. Our conclusion is that the framework is relevant to understand organizational barriers influencing adoption and implementation of local e-government. The limitation of this study is that the framework has been developed based on the application of a theoretical lens on the e-government literature. It is now necessary to test this model in different contexts.

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“…Gateo and Wausi [49] applied the framework to understand organizational culture and the adaptation of technology in the Kenyan University system while Dasgupta and Gupta [8] used the framework together with Davis's TAM theory to explore the role of culture in internet adoption in India. Schaper and Pervan's [50] study examined some aspects of the framework in the context of e-government in Australia.…”

Section: Culture Dimensions In E-government Adoptionmentioning

confidence: 99%

Examining the Role of the Culture of Local Government on Adoption and Use of E-Government Services

Nurdin

Stockdale

Scheepers

2010

E-Government, E-Services and Global Processes

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Abstract. This paper describes research in progress to explore the role of culture in adoption of e-government at local government levels. The majority of research in electronic government highlighted cultural issues but they do not identify specific cultural traits influencing e-government adoption and use. From our literature review we identified four major cultural traits; adaptability, involvement, mission, and bureaucratic, that is explored in this research. Based on these cultural traits and other cultural issues surrounding the adoption of egovernment, we develop a framework to explore the role of culture in adopting and using e-government systems at local government organizations. Evidences suggest that the adoption of e-government at local levels is either mandatory or voluntary which is followed by supportive policies from central governments. Our conclusion is that during the adoption process, the cultural traits contribute to the adoption and use of e-government systems.

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Organizational cultural dynamics and information and communication technology adaptation in a developing country: The case of the Kenyan joint university admission system

Cited by 3 publications

References 7 publications

E- Transformation in Public Sector: Global Perspective on Social and Cultural Issues

E- Transformation in Public Sector: Global Perspective on Social and Cultural Issues

Understanding Organizational Barriers Influencing Local Electronic Government Adoption and Implementation: The Electronic Government Implementation Framework

Examining the Role of the Culture of Local Government on Adoption and Use of E-Government Services

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