Organizational Communication as an Effective Communication Strategy in Organizations and the Role of the Leader

Zorlu, Kürşad; Korkmaz, Fatma

doi:10.1007/978-3-030-72288-3_21

Cited by 7 publications

(9 citation statements)

References 13 publications

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“…Além disso, a comunicação organizacional permite que os colaboradores melhorem sua compreensão das funções, políticas e regras que são praticadas de forma conjunta nas organizações, levando em consideração os sentimentos das pessoas que necessitam trocar informações, compartilhar interesses e conhecimentos entre si, estando intrinsecamente relacionados à cultura organizacional (Kim et al, 2021). Portanto, a comunicação organizacional aborda todo o sistema de trabalho de uma organização, englobando a harmonia entre os funcionários, entre a direção e os funcionários, e a harmonia com os ambientes internos e externos da organização (Zorlu;Korkmaz, 2021). A influência mediadora da capacidade absortiva em estudos de estratégia e Comunicação Organizacional reforça a importância de estudar ambas as temáticas, uma vez que estão interligadas à transferência de conhecimento.…”

Section: Comunicação Organizacionalunclassified

Capacidade Absortiva E a Comunicação Organizacional: Benefícios E Desafios Nas Instituições De Ensino Superior

Noro,

Cruz,

Zukunelli

2023

Rev. Contemp.

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As Instituições de Ensino Superior (IES) inseridas em ambientes dinâmicos recorrem às estratégias de Capacidade Absortiva (CA) para aprimorar o desempenho organizacional por meio da gestão do conhecimento. Este estudo teve como objetivo analisar a articulação dos benefícios e desafios da CA e da comunicação organizacional em Instituições de Ensino Superior. Através do método qualitativo por uma revisão sistemática da literatura, foram aplicados critérios de análise e seleção de estudos que, posteriormente, possibilitaram a sistematização das discussões e resultados. Este estudo sistematizou os benefícios identificados entre CA e comunicação organizacional em IES incluem cooperação, compartilhamento de conhecimento entre colaboradores e participação em redes colaborativas, destacando a relação estratégica com o aprimoramento do desempenho organizacional e vantagem competitiva. Quanto aos desafios, foram observados investimentos em recursos tecnológicos, promoção da participação em cursos e treinamentos, e contratação de pessoal altamente qualificado. A originalidade e relevância do estudo residem na abordagem integrada de CA e comunicação organizacional, proporcionando uma compreensão mais holística dos processos em IES. Os resultados destacam a importância estratégica desses elementos para aprimorar a eficácia organizacional. As contribuições teóricas e metodológicas derivam da aplicação da revisão sistemática para mapear os benefícios e desafios, consolidando conhecimento existente de maneira organizada. Ainda, o estudo oferece orientações valiosas para gestores de IES ao identificar áreas prioritárias de investimento, como recursos tecnológicos e desenvolvimento de pessoal, promovendo, assim, uma gestão mais eficiente e adaptativa em ambientes dinâmicos que possam auxiliar na comunicação organizacional das IES.

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Section: Comunicação Organizacionalunclassified

Capacidade Absortiva E a Comunicação Organizacional: Benefícios E Desafios Nas Instituições De Ensino Superior

Noro,

Cruz,

Zukunelli

2023

Rev. Contemp.

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“…Communication barriers are anything that hinders effective transmission and comprehension of information, thoughts, and ideas (Rani, 2016). Zorlu and Korkmaz (2021) mentioned that organizational communication barriers consist of factors arising from the employees' characteristics within an organization. When there is a language barrier, effective two-way communication becomes even more difficult.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Intercultural business communication research draws heavily from intercultural communication and hence, it is tricky to deal appropriately with cultural differences without being seen as engaging in stereotyping (Lovitt, 1999). According to Zorlu and Korkmaz (2021), the organizational structure is a framework for reporting relationships in an organization including the nature of an organization's leadership, various systems operating in it, as well as organizational culture. Zbirenko and Andersson (2014) stated that organization structure is a grouping of people and tasks into different units to boost coordination of communication, decisions, and actions.…”

Section: Literature Reviewmentioning

confidence: 99%

“…These functions can impact the communication style in which an individual may not realize other people's communication style since he/she has his/her tendency towards communication style. Zorlu and Korkmaz (2021) also stated that communication style is a combination of many components such as voice patterns, eye movements, facial expressions, and body posture. The four basic communication styles are aggressive, passive, passive-aggressive, and assertive.…”

Section: Literature Reviewmentioning

confidence: 99%

“…The four basic communication styles are aggressive, passive, passive-aggressive, and assertive. Zorlu and Korkmaz (2021) stated that various factors lead to hurdles in communication such as individual factors, linguistic difficulties, inability to listen, lack of clarity of expression, as well as insufficient feedback. Barriers to cross-cultural communications include communication and thinking style.…”

Section: Literature Reviewmentioning

confidence: 99%

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The Antecedents Influencing Cross-cultural Communication Barrier among Expatriates in Malaysia

Ariffin¹,

Saddam²,

Husain³

et al. 2022

IJARBSS

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Purpose:The main aim of this study is to examine the determinants influencing cross-cultural communication barriers among expatriates working in Malaysia. Antecedents such as cultural differences (CD), organizational structure (OS), and communication style (CS) have been selected as the independent variables for this study. Design/methodology: This quantitative study will focus on the expatriates working in Malaysia, particularly in the Selangor area. Questionnaires were distributed to the respondents using a seven-Likert scale and 70 questionnaires were consciously selected for the data analysis. The analysis of the study is using the Statistical Package for Social Sciences (SPSS) Software. Findings: This study concluded that all of the independent variables selected for this study have meaningful relationships with the communication barrier. Findings indicate that cultural differences (CD) has the most significant and positive effect on communication barrier. Practical Implications: This study will add insightful empirical findings to the existing literature particularly in the context of emerging country. The results can help the managers and expatriates to overcome communication challenges and therefore can enhance the organizational performance.

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Exploring Strategic Leadership in the Adoption Journey: A Qualitative Study of the Five Stages of Diffusion of Innovation Theory in Education

Mae D. Giger,

O. Cayogyog,

Rubric-Remorosa

2024

IJRP

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This qualitative phenomenological study explored the experiences of strategic leaders in acquiring and sharing knowledge about innovative practices during the initial stages of adoption. It focused on their experiences in persuading key stakeholders and decision-makers of the value and benefits of adopting innovative practices in education, and determining how they contribute to the decision-making process regarding the adoption of educational innovations. The study drew on the leaders' experiences in assessing risks, benefits, and organizational readiness, utilizing their experiences to guide and support effective execution, and assessing the long-term impacts and sustainability of adopted innovations in education, thereby influencing future decision-making and strategic planning. Using purposive sampling, data were gathered through in-depth interviews and focus group discussions with selected school principals. Seventeen themes emerged from the participants' insights on innovative practices as strategic leaders: strategic leadership for innovation adoption, dynamic learning ecosystems, proactive knowledge acquisition by strategic leaders, effective communication strategies for persuading stakeholders in educational innovative adoption, overcoming challenges in persuading stakeholders for educational innovation, mitigating resistance, building consensus for educational innovation, overcoming barriers in the decision-making process, informed risk assessment, collaborative action, fostering sustainability, collaborative problem-solving, multi-faceted evaluation, building a culture of continuous improvement, data-driven decision making, leading the change, intentionality for sustainability, and continuous learning journey for effective diffusion of innovation. The findings contribute to understanding the complexities involved in the adoption and diffusion of educational innovations, highlighting the critical role of strategic leaders in navigating this process.

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Organizational Communication as an Effective Communication Strategy in Organizations and the Role of the Leader

Cited by 7 publications

References 13 publications

Capacidade Absortiva E a Comunicação Organizacional: Benefícios E Desafios Nas Instituições De Ensino Superior

Capacidade Absortiva E a Comunicação Organizacional: Benefícios E Desafios Nas Instituições De Ensino Superior

The Antecedents Influencing Cross-cultural Communication Barrier among Expatriates in Malaysia

Exploring Strategic Leadership in the Adoption Journey: A Qualitative Study of the Five Stages of Diffusion of Innovation Theory in Education

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