2023
DOI: 10.55908/sdgs.v11i4.614
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Organizational Citizenship Behavior Predictors: A Mediation Analysis on Savings and Loan Cooperative

Saptaningsih Sumarmi,
Ika Nurul Qamari,
Mohd Shamsuri Md Saad

Abstract: Purpose: This study aims to identify the influence of LMX (Leader-Member Exchange), POS (Perceived Organizational Support), and OC (Organizational Commitment) on OCB (Organizational Citizenship Behavior) within the setting of savings and loan cooperatives in Indonesia.   Method : The research method involves collecting data from 150 employees working in savings and loan cooperatives using a questionnaire. PLS-SEM (Partial Least Squares Structural Equation Modeling) is used as the statistical method to analyze … Show more

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