Organisationskultur und Organisationskommunikation

Piwinger, Manfred; Ebert, Helmut

doi:10.1007/978-3-322-91231-2_14

Cited by 2 publications

(1 citation statement)

References 3 publications

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“…Impression management is an overarching social skill used to create biases in others with the intent of gaining control of the information exchange, where the decision-maker is viewed in a positive light (Bolino et al, 2008(Bolino et al, , 2014(Bolino et al, , 2016Piwinger and Ebert, 2004;Villanova and Bernardin, 1989). There have been numerous positive outcomes over a range of contexts linked to the use of this skill (e.g.…”

Section: Predictions Regarding the Effects Of Stress On Social Aspira...mentioning

confidence: 99%

Historical and social aspirations: influence of SME key decision makers’ resilience, social skills and stress on attaining firm performance goals

Gibb

Scott

Teo

et al. 2022

IJEBR

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PurposeThis paper examines how some specific psychological characteristics and stress levels of small and medium-sized enterprise (SME) key decision-makers (founders/managers) (KDMs) influence firm goal attainment based on two firm aspiration types.Design/methodology/approachThis study hypothesizes that perceived resilience, social skills (self-promotion, ingratiation, expressiveness, social adaptability), and stress of SME KDMs will differently influence firm performance goal achievement based on firm historical versus social aspirations. IBM AMOS v27 is used to test these hypotheses on survey data of 267 Australian SME KDMs.FindingsThe study reveals that KDMs’ perceived resilience, social skills and stress differentially impact the achievement of firm performance goals when selecting firm-level historical and social aspirations. Resilience and some specific social skills can even have a detrimental effect on achieving firm goals when applying historical and social aspirations. Historical aspirations are based on the firm’s performance history, while social aspirations are based on the performance of a reference group of competitor firms. The differences in the relationship between these characteristics and the two aspiration types are also explained. Furthermore, the study reveals the important role of perceived stress levels in achieving firm performance goals, using both aspiration types.Originality/valueThis study is the first to investigate how the perceived use of some specific psychological characteristics of SME KDMs influence the ability to meet firm performance goals based on the discretionary use of historical and social aspirations and the relationship between these aspiration types. In this context, the paper explains the reasons for the differences and similarities in their use. Thus, this study provides an important empirical contribution to research on the emergent domain of micro-foundational SME goals.

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Section: Predictions Regarding the Effects Of Stress On Social Aspira...mentioning

confidence: 99%