“…Neo-STS may therefore help as firms seek to leverage FLOSS internally and to contribute to and participate in FLOSS projects (Fitzgerald, 2006;Germonprez & Warner, 2012). Whether the objective is to help FLOSS participants, FLOSS project leaders, or CIOs, the Neo-STS approach provides a nuanced characterization of work, work systems, infrastructure and organizations that can form a strong foundation for analysis, action, and decision making in this complex domain.…”