Order consolidation for the last-mile split delivery in online retailing

Zhang, Yuankai; Sun, Lixian; Hu, Xiangpei; Zhao, Chen

doi:10.1016/j.tre.2018.12.011

Cited by 67 publications

(31 citation statements)

References 41 publications

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“…Routing articles focus on planning, selecting, and finding optimal paths within a network, including vehicle routing [80,91], navigation [85], and traveling salesman problems [96,97]. Transport planning refers to articles focused on various planning aspects of transportation, such as consolidation [106], use of spare transport capacity [109], planning of home deliveries [101], and loading optimization [100]. Scheduling focuses on planning the sequence of deliveries in the last mile, including delivery scheduling [112,114] and drone scheduling [113].…”

Section: Themes In Last Mile Logisticsmentioning

confidence: 99%

“…On the basis of the review findings, the scope of last mile logistics includes both B2C and B2B transactions and is not limited to one type of transaction. Although some authors limit last mile logistics to B2C transactions [3,8,44,64,95,120,123], others refer to deliveries to the final customer [40,106,151,152], which is a broader term that also includes businesses other than only consumers. Multiple types of B2B transactions are covered by the literature, e.g., the supply of retail stores [109,150,151], hotels, restaurants, cafés [51,127,144,160], and hospitals [48,154].…”

Section: Define the Scope Of Last Mile Logisticsmentioning

confidence: 99%

“…Moreover, the review shows that last mile logistics include all types of channels and is not limited to a single channel. Some authors consider last mile logistics as relevant solely in an e-commerce context [81,106,151,157,162], while others explicitly focus on bricks-and-mortar retail [15,125,163,164]. Literature focusing on bricks-and-mortar retail emphasizes the role of consumer shopping trips, i.e., consumers conducting a part of last mile logistics by themselves.…”

Section: Define the Scope Of Last Mile Logisticsmentioning

confidence: 99%

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Framework of Last Mile Logistics Research: A Systematic Review of the Literature

2019

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Coincident with the rapid growth of omni-channel retailing, growing urbanization, changing consumer behavior, and increasing focus on sustainability, academic interest in the area of last mile logistics has significantly increased. The growth in academic publications has been tremendous, with three out of four articles appearing within the past five years. The influx of research spans multiple disciplines and various methodologies, underlining the complexity and fragmentation of last mile logistics research, which leads to a lack of unity in the understanding of the concept. We provide a systematic review and classification of the literature to provide a more coherent view of last mile logistics research. The review covers 155 peer-reviewed journal publications focusing on last mile logistics. Findings demonstrate that the literature embraces a diversity of aspects and facets that are classified into five themes: emerging trends and technologies, operational optimization, supply chain structures, performance measurement, and policy. Further, we propose a framework of last mile logistics literature that comprises five components and their interrelationships, namely, last mile logistics, last mile distribution, last mile fulfillment, last mile transport, and last mile delivery. The results provide a foundation for further development of this research area by proposing avenues for future research.

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Section: Themes In Last Mile Logisticsmentioning

confidence: 99%

Section: Define the Scope Of Last Mile Logisticsmentioning

confidence: 99%

Section: Define the Scope Of Last Mile Logisticsmentioning

confidence: 99%

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Framework of Last Mile Logistics Research: A Systematic Review of the Literature

2019

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“…Indeed, the coordination with international courier customers represents a key activity, fundamental for the success of multimodality and the well-functioning of the on-demand logistics, with the subsequent satisfaction of final users. Other key activities for the traditional subcontractors concern the operations management, as the optimal route planning and dispatching, to achieve high performance in the service quality levels (expressed in terms of parcel delivered), while coping with the challenges such as timeline constraints, the risk of delivery failure (approximately 12% of all deliveries) [38] and the last-mile split delivery problem [39].…”

Section: Business Model Of Traditional Subcontractorsmentioning

confidence: 99%

A Managerial Analysis of Urban Parcel Delivery: A Lean Business Approach

et al. 2019

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The improper integration of traditional transportation modes with low emissions vehicles can generate a price war that reduces the service quality, undermining the efficiency and the profitability of parcel delivery operators. This paper aims to provide managerial insights to design a win-win strategy for the co-existence of traditional and green business models. In doing so, we adopt a multi-disciplinary approach that integrates a qualitative analysis through a Lean Business methodology, named GUEST, with a quantitative analysis based on simulation-optimisation techniques. This kind of holistic vision has received little attention in the literature. The first analysis investigates the parcel delivery industry with an emphasis on the main business models involved, their costs and revenues structures, while the quantitative part aims to simulate the system and extract sustainable policies. In particular, results highlight that in deploying mixed-fleet policies, the decision-makers have to focus both on the environmental sustainability that benefits from the adoption of low-emission vehicles, and on the operational feasibility and economic sustainability of the two services. In this direction, the paper suggests some managerial insights concerning the split of the customer demand between traditional and green operators, according to the classes of parcels and geographical areas of the city.

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“…Problems include the significant order fragmentation where current users of shipping services not only originate from big cities, but from more rural areas too. As a result, the delivery location is also spread out and regulations related to urban goods transportation are still inefficient 9,10,24) . Operational problems related to the number of fleets are limited, resulting in delays in delivery 9,15,21) .…”

Section: Literature Reviewmentioning

confidence: 99%

Analysis of Characteristics and Efficiency of Smart Locker System (Case Study: Jabodetabek)

Refaningati

Nahry²,

Tangkudung³

et al. 2020

Evergreen

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Last mile delivery is the last trip of an item before it arrives at the final destination. The current increase of last mile delivery is the impact of increasing home delivery services in areas that see a growing development of e-commerce. There are several issues in the operational process, including the high number of trips taken from parcel delivery service. One of the innovations used to solve these issues is the smart locker system. The objective of this research is to analyze the characteristics and efficiency of the smart locker system that has been running in Jabodetabek to reduce the trips taken for home delivery service. Data analysis was performed using the travel diary data of a single smart locker operator. Results showed that the use of smart locker is not without faults and causes the performance of each transit hub (as a part of a trip chain of smart lockers) to significantly differ. One issue includes the variable of waiting time either at the pickup or at the delivery of shipments. Another issue is that the coverage area for each locker is not the same, thus affecting the performance of each transit hub. In terms of delivery trip length, the use of the smart locker is 30.65% more efficient when compared to parcel delivery service. In order to deliver 222 items, the total trip length for parcel delivery is 717.8 km, while using the smart locker requires a total trip length of 497.83 km.

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Order consolidation for the last-mile split delivery in online retailing

Cited by 67 publications

References 41 publications

Framework of Last Mile Logistics Research: A Systematic Review of the Literature

Framework of Last Mile Logistics Research: A Systematic Review of the Literature

A Managerial Analysis of Urban Parcel Delivery: A Lean Business Approach

Analysis of Characteristics and Efficiency of Smart Locker System (Case Study: Jabodetabek)

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