Optimizing managerial effectiveness through emotional intelligence

Abstract

means, now known or hereaft er invented, including photocopying and recording, Despite the stated limitations inherent in each of the three empirical studies, the key fi ndings and associated theoretical interpretations deserve to be cross-examined in future research. If the key fi ndings hold up in new similar empirical studies, new modes to optimize managerial eff ectiveness, centered on training people's latent (or level of) emotional intelligence will emerge, that will contribute, no doubt, to a more effi cient and humane organizational use of people, profi t and the planet.