We report an experimental investigation of the Cs D2 line-shape changes due to laser-induced optical pumping and collisions in a burr gas. A model dealing with the population of the groundstate hyper6ne levels, the pressure broadening in the presence of Ne, and the diffusion of the atoms outside the laser beam describes well the complex: line shapes.PACS number(s): 32.80. Bx, 42.50.p