Opinion of Healthcare Professionals in the Usage of Social Media for Patient Care in Majmaah, Saudi Arabia

Ahmed, Syed Meraj; Alruways, Faisal Alhumaidi; Alsallum, Thamer Fahad; Almutairi, Meshal Munahi; Al-Subhi, Abdullah Saif; Ababdulkarim, Ahmed Abdulaziz

doi:10.11591/.v6i1.6527

Cited by 3 publications

(3 citation statements)

References 14 publications

(14 reference statements)

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“…12 The items of the questionnaire were based on the literature review and were customized to meet our study objectives. 5 , 10 , 11 To increase the validity and reliability of the questionnaire, a scientific approach was followed. 13…”

Section: Methodsmentioning

confidence: 99%

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The evolving role of social media in health-care delivery: measuring the perception of health-care professionals in Eastern Saudi Arabia

Alshakhs¹,

Alanzi²

2018

JMDH

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PurposeThe objective of this study is to evaluate the perception of health-care professionals in Saudi Arabia toward the usages of social media in health-care delivery.MethodsIn this cross-sectional study, an online-based questionnaire was distributed among the health-care professionals residing in the eastern region of Saudi Arabia. Their perception toward the uses of social media in health-care service delivery was evaluated by analyzing their attitude toward its benefits and risks involved.ResultsThe sample size was 120 participants, and 80% of them agreed with the benefits of using social networks in health-care services and considered that the use of these technologies in the provision of health services improves their professional knowledge and is a suitable tool for patient education and public health awareness. However, some respondents (20%) believed that there are several risks associated with the use of social media, such as ethical or legal challenges, the risk to the patient’s health status, or the breaching of the privacy and confidentiality of the patient.ConclusionThe results of this research indicate that social media can be a useful tool by which physicians may promote their services and publish general health information. However, there are potential problems in the use of social networks that can have negative consequences for patients and HCPs. This implies that precautions must be taken to avoid ruptures of patient privacy and other risks that can result in legal action against health professionals damaging their image and professional status. The study also found that the participants are willing to use social media for professional purposes.

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Section: Methodsmentioning

confidence: 99%

“…Fifty-three percent of the participants thought that social media could be a beneficial tool for patient interaction. 11 …”

Section: Introductionmentioning

confidence: 99%

The evolving role of social media in health-care delivery: measuring the perception of health-care professionals in Eastern Saudi Arabia

Alshakhs¹,

Alanzi²

2018

JMDH

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“…Facebook) and micro-blogs (i.e. twitter) allowing the direct communication between authority and netizens [8]. However, government organizations are struggling to get users to share their verified information particularly in combatting the spread of false information.…”

Section: Introductionmentioning

confidence: 99%

Architecting Virality: Information Sharing from Government FB Page to Netizens

Harun¹,

Adzman²,

Saman³

et al. 2018

IJEECS

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<p class="Pa41"><span>In accordance with e-government initiatives, many ministries in Malaysia have engaged content to public using social media for better two-way communications. However, creating an online presence is not necessarily easy as digital content consumers are often bombarded with information and those that fail to capture information will be rendered uninteresting and irrelevant. This is imperative as for most part, users are in control of where they allocate attention and what they share. Using virality as a context, it is opined that information content that are well-designed will trigger specific information and propel the sharing of that information over the Internet. A study employing FB post categorization and sharing motivations survey was carried out in the context of Ministry of Health Malaysia Facebook page. The findings show that users are inclined towards Infographics with various sharing motivations. The results can be used by Malaysian ministries on how best to design and disseminate information for the benefit of the netizens on social media sites.</span></p>

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Reassessing the impact of social media on healthcare delivery: insights from a less digitalized economy

Bruce,

Shurong,

Amoah

et al. 2024

Cogent Public Health

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Opinion of Healthcare Professionals in the Usage of Social Media for Patient Care in Majmaah, Saudi Arabia

Cited by 3 publications

References 14 publications

The evolving role of social media in health-care delivery: measuring the perception of health-care professionals in Eastern Saudi Arabia

The evolving role of social media in health-care delivery: measuring the perception of health-care professionals in Eastern Saudi Arabia

Architecting Virality: Information Sharing from Government FB Page to Netizens

Reassessing the impact of social media on healthcare delivery: insights from a less digitalized economy

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