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2019
DOI: 10.1177/1046496419861743
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Online Support Group Participation and Social Support: Incorporating Identification and Interpersonal Bonds

Abstract: An increasing number of people with chronic diseases exchange social support using online support groups (OSGs). However, there is little understanding of group communication mechanisms that underpin the relationship between OSG participation and social support. Drawing on Prentice, Miller, and Lightdale’s common-identity and common-bond framework, we propose and test a theoretical model that explains group communication mechanisms through which members’ participation influences their perceived social support.… Show more

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Cited by 19 publications
(13 citation statements)
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References 79 publications
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“…Social networks and virtual communities increase social support by connecting together people who share a common condition, such as fighting a similar disease [13], allowing such people to find both emotional and informative support by sharing their experience and receiving feedback from people similar to them [14]. Within these frameworks, different forms of communication emerge [15]: on one side sharing past experiences allows users to identify with other members of the community and to be part of a group [16]. On the other side, this form of communication allows the creation of interpersonal bonds with other members [16].…”
Section: Introductionmentioning
confidence: 99%
“…Social networks and virtual communities increase social support by connecting together people who share a common condition, such as fighting a similar disease [13], allowing such people to find both emotional and informative support by sharing their experience and receiving feedback from people similar to them [14]. Within these frameworks, different forms of communication emerge [15]: on one side sharing past experiences allows users to identify with other members of the community and to be part of a group [16]. On the other side, this form of communication allows the creation of interpersonal bonds with other members [16].…”
Section: Introductionmentioning
confidence: 99%
“…Online group members can gain social capital from just reading the content (Merry & Simon, 2012), but it seems that in order to receive meaningful social support from the online group, one has to participate actively . In fact, participation in online support groups is positively related to perceived social support through identification and interpersonal bonds (Zhu & Stephens, 2019). Individuals who discovered their true selves online were thinking of the evolving relationships in the online community as important to their identity (Bargh et al, 2002).…”
Section: Introductionmentioning
confidence: 99%
“…In analysis of a cancer-related forum, there were clear self-appointed authorities who see their role as giving advice and have ways to communicate their authority, competence and trustworthiness (Elizabeth Sillence, 2010). Participation in the forums also depends on both the interpersonal bonds with members as well as identification with the community, with one qualitative study showing the latter to have a stronger effect on participation in the online health support network and perceptions of social support (Zhu & Stephens, 2019). For more on factors that increase trust in online websites and forums, see foundational work by Sillence (E. Sillence et al, 2006Sillence et al, , 2007.…”
Section: Source: Peer Vs Authority Vs Algorithmmentioning
confidence: 99%