Online Social Influence and the Convergence of Mass and Interpersonal Communication

Flanagin, Andrew J.

doi:10.1111/hcre.12116

Cited by 75 publications

(58 citation statements)

References 30 publications

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“…Among communication partners who are relatively more familiar with each other, Miller and Steinberg () asserted that individuals tailor their messages based on knowledge of the partner's individual psychological makeup, susceptibility to relational obligations, affinity‐seeking, and other factors. This approach parallels the essential hypothesis of “electronic word of mouth” (eWOM) research: Individuals forward mass‐communicated messages to others appended with comments they tailor to the recipients' personalities, which may be more persuasive than if the original message appeared without comments (see for review Flanagin, ). Affective dimensions of relationships also matter: Relational partners in dissatisfying relationships interpret and attribute electronic messages differently than do harmonious relationship partners (e.g., Kashian, ).…”

Section: Metaconstructsmentioning

confidence: 99%

The Merger of Mass and Interpersonal Communication via New Media: Integrating Metaconstructs

Walther

2017

Hum Commun Res

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The convergence of mass and interpersonal communication requires integration of underlying processes, or theoretical metaconstructs, that originated in formerly separate research domains. Several previous efforts to integrate mass and interpersonal communication fell short in this regard, and correspondent empirical work provides limited explanations. The article nominates 9 metaconstructs: distribution capacity, message persistence, audience, channels and cues, relationships, temporality, interactivity and mutual influence, message characteristics, and social goals. It suggests how these metaconstructs, in manifestations afforded by new media, can affect communication in important ways, with examples of studies that benefited from their inclusion. Consideration and integration of these metaconstructs, in individual studies or in streams of research, can expand the explanatory power and precision of research involving new media.

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Section: Metaconstructsmentioning

confidence: 99%

The Merger of Mass and Interpersonal Communication via New Media: Integrating Metaconstructs

Walther

2017

Hum Commun Res

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“…We need not look far for evidence of this: 62% of U.S. adults sometimes or often get news from social network sites such as Facebook and most who obtain news on these sites are not seeking it, but rather encounter it as they go about their social activities on the site (Gottfried & Shearer, ). Items referred from news organizations are more likely to be trusted and explored when online friends endorse them (Turcotte, York, Irving, Scholl, & Pingree, ; see also Flanagin, ). Personal relationships and networks are shaping our experience of the news, as well as other mass communication content.…”

Section: Impediments To the Study Of Mixed‐media Relationshipsmentioning

confidence: 99%

Embracing the Challenges and Opportunities of Mixed-Media Relationships

Parks

2017

Hum Commun Res

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Social relationships unfold face‐to‐face and across an increasingly diverse set of mobile, Internet‐based media. Research on these mixed‐media relationships (MMRs) offers a unifying focus for understanding of how media use reflects and drives social relationships. Impediments to research on mixed‐media interaction include an over‐reliance on research focused on a single medium, incomplete and conceptually problematic classifications of media, and limited theoretic approaches. An alternative approach to understand MMRs, grounded in the challenges of managing complex, recurring interpersonal demands, is proposed. These demands include social coordination, impression management, regulating closeness and distance, and managing arousal and anxiety. Implications of MMRs for mediatization and mass communication are briefly examined.

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“…Credibility studies by Lin et al [1] and theories from information processing and cognitive science [65], [66] provide preliminary support for the dual processing model. However, these studies are mostly focused on website credibility rather than credibility assessment in social media [67]. Accordingly, the credibility assessment, as per Rich [69], and the theoretical view of ELM [61], [68] are combined to determine the factors that influence the credibility of social media information.…”

Section: The Theory Of Information Credibilitymentioning

confidence: 99%

Credibility Dimensions for Islamic Information in Social Media

Kadir

Salim

2018

Int. J. Adv. Sci. Eng. Inf. Technol.

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A new way of spreading knowledge and collaborating with each other to achieve specific objectives has been introduced with the rise of social media, which is a useful communication tool. A growing number of people are using social media in search of information relating to religious learning and practices. The younger generation is one of the primary users of social media; therefore, many Islamic scholars are reaching out to Muslim youths using this channel. However, as people assimilate themselves to the use of social media in gaining knowledge, questions begin to emerge on the credibility of the Islamic information discovered. Anyone regardless of their background can post or share information or articles on social media, so much information is not always credible or true. Self-proclaimed Islamic scholars could use social media for their gains such as to support and propagate sentiments, misinform, spread rumors or startup conspiracies. This could confuse social media users, especially the younger generation, whose main information source is social media. Despite the significant importance of this area, limited research has empirically examined the factors that affect the credibility of social media information particularly relating to the Islamic context. In addressing this gap, this study inspects the factors obtained from the literature and classifies the dimensions of social media information credibility. Based on the established credibility theories of the Elaboration Likelihood Model (ELM), Prominence-Interpretation theory, and Social Cognitive theory, a research model is developed to determine Islamic information credibility on social media platforms. It is imperative that the study classify the credibility dimensions, in order to further validate the factors that influence social media users in confirming the credibility of Islamic information. This study also aims to clear doubts and dispel misinformation regarding the Islamic religion by providing a basis for the society to ascertain Islamic information credibility and authenticity.

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Online Social Influence and the Convergence of Mass and Interpersonal Communication

Cited by 75 publications

References 30 publications

The Merger of Mass and Interpersonal Communication via New Media: Integrating Metaconstructs

The Merger of Mass and Interpersonal Communication via New Media: Integrating Metaconstructs

Embracing the Challenges and Opportunities of Mixed-Media Relationships

Credibility Dimensions for Islamic Information in Social Media

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