“…The believability of face-toface conversation usually depends upon situational indicators, such as known attributes of the communicator, including his occupation, fame, expertise, body language, etc., but in online situations, some physical identity-based cues are missing to assess conventionally (Fan and Lederman, 2017). Over the years, researchers have suggested various approaches in previous literature which support assessing the credibility of online information, such as models (Fogg et al, 2001;Fritch and Cromwell, 2001;Kadir et al, 2018;Pee, 2012;Petty and Cacioppo, l986;Metzger, 2007;Wathen and Burkell, 2002;Sundar, 2008), theories (Fogg, 2003;Pinem et al, 2019), cognitive heuristics (Metzger and Flanagin, 2013;Xiao et al, 2018), frameworks and checklists (Flanagin and Metzger, 2000;Hilligoss and Rieh, 2008;Knight and Burn, 2005).…”