Impact of information credibility on social media information adoption behavior: a systematic literature review

Abstract

PurposeThe purpose of this systematic literature review was to collect and review the studies published worldwide in English language presenting the persuasive role of information/content credibility (IC) on the information adoption behavior (IAB) of social media users.Design/methodology/approachThe relevant literature was searched by the reviewers from two specialized databases, i.e. Library, Information Science and Technological Abstract (LISTA) and Library and Information Science Abstracts (LISA), whereas five general databases, i.e. Emerald, Springer Link, Taylor and Francis Online, ProQuest Dissertations and Theses Global and Google Scholar, using the Internet (portal) services available at the two Pakistani universities, i.e. University of Sargodha and the University of the Punjab. The search was updated in February 2022.FindingsThe results of this study revealed that there was a significant impact of IC over the IAB of social media users.Originality/valueThis study is the first of its nature that aims to collect and present a systematic review of the literature based on empirical evidence of the influential role of IC on the IAB of social media users.

The moderating influence of perceived government information transparency on COVID-19 pandemic information adoption on social media systems

“…It thus follows that COVID-19 information shared on social media that demonstrate high levels of credibility will encourage more users to adopt COVID-19 pandemic information on social media. Studies have confirmed that information credibility is significantly associated with information adoption on social media (Khan et al, 2022;Mensah et al, 2022). Consequently, H2 was put forward.Hypothesis 2:Information credibility positively influences the COVID-19 pandemic information adoption on social media systems.…”

Editorial: Special selection on current bibliometrics and reviews

“…Readers may be interested in reading recent articles on curriculum development for the Master of Public Administration (Ho et al, 2023a), urban governance (Zhang et al, 2023), IoT as a societal transformer (Chohan et al, 2023), open government data (Dai et al, 2023;Wu et al, 2022;Wang et al, 2023c) and knowledge management in governments (Lam et al, 2023). Khan et al (2024a) performed a systematic review and found a significant impact of information creditability on the information adoption behavior of social media users. Readers may be interested in reading recent articles on fake news and misinformation (Au et al, 2022;Ho et al, 2022Ho et al, , 2023aMeng et al, 2023;Mirzabeigi et al, 2023;.…”

“…Khan et al (2024a) performed a systematic review and found a significant impact of information creditability on the information adoption behavior of social media users. Readers may be interested in reading recent articles on fake news and misinformation (Au et al , 2022; Ho et al ., 2022, 2023a, b, c; Meng et al , 2023; Mirzabeigi et al , 2023; Zhang et al , 2022).…”

Guest editorial: Contemporary learning behaviors on mobile devices and social media – part II

“…Readers may also be interested in recent research on communities of practice (Leung et al ., 2023; Wang and Xie, 2023; Zhang and Hu, 2024), MOOCs (Cheng, 2022; Cheng et al ., 2023; Wang et al , 2023b), social media information creditability and sharing issues (Khan et al , 2022; Li et al , 2023b; Ye and Ho, 2022; Yuan and Bi, 2023; Zhang et al , 2022, 2023b), and the use of social media for promotion (Liao et al , 2022; Lu et al , 2023; Wójcik, 2022a; Wu and Yang, 2022).…”