Online Shopping Satisfaction in Malaysia: A Framework for Security, Trust and Cybercrime

Ali, Najma Imtiaz; Samsuri, Suhaila; Sadry, Muhamad; Brohi, Imtiaz Ali; Shah, Asdullah

doi:10.1109/ict4m.2016.048

Cited by 19 publications

(16 citation statements)

References 14 publications

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“…Therefore, tags are easy to read by any customer and smartphone in any position. The third factor was very important for any system that is security [20], which referred to the process and methodologies to keep the personal data safe and secure [21]. The biggest issues in Halal product identification by consumers in Malaysia are misrepresentations of logos and product certificates.…”

Section: Discussionmentioning

confidence: 99%

“…On the one hand, these methods are time-consuming but on the other hand, cases misrepresentation and abuse of the halal logo have progressively been accounted by purchasers [8]. To handle this issue now some researchers stated to do research on this and have implemented RFID technology while others have suggested using mobile or Smartphone gadget for validating halal products.…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Comparison between NFC/RFID and Bar Code Systems for Halal Tags Identification: Paired Sample T-Test Evaluation

Khosravi¹,

Ali²,

Karbasi³

et al. 2018

ijacsa

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Abstract-Malaysia is a modern Muslim country where the research on Halal product identification is at the peak. In this study, the authors have developed the mobile application which is based on Radio frequency identification near field communication RFID/NFC. The author first developed the database based on the data from Jabatan Kemajuan Islam Malaysia JAKIM, which is Malaysian Halal logo identification authority then the mobile application which uses the Near Field Communication to detect the Halal food using the Radio Frequency Identification. In this paper authors have performed the experimental analysis by comparing the Barcode system that is comprised of parallel line detected by the simple webcam for the Halal logo identification and the new developed RFID NFC mobile application. Paired sample T-Test was performed by using the SPSS 23.0 version. The results revealed that there is significantly difference between the usability, efficiency, affordability, security and satisfaction. The users are more satisfied with the newly developed mobile application as compared to old halal logo system in Malaysia.

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Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Comparison between NFC/RFID and Bar Code Systems for Halal Tags Identification: Paired Sample T-Test Evaluation

Khosravi¹,

Ali²,

Karbasi³

et al. 2018

ijacsa

View full text Add to dashboard Cite

show abstract

“…The mobile payment is defined as payment carried out by a mobile device [1]. Essentially mobile payments fall into two categories such as Remote Mobile Payment and Proximity Mobile Payment.…”

Section: Introductionmentioning

confidence: 99%

Near Field Communication Enabled Mobile Payments: Preliminary Study

Brohi¹,

Ali²,

Shah³

et al. 2018

IJET

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The ubiquitous computing has made consumers life easy, it has given the new way to interact with family and friends and perform many activities which were impossible in previous time. One of the profound achievement of ubiquitous computing is Mobile Payment and an advanced mode of the mobile payment is the near field communication mobile payment. In this study the authors have proposed theoretical near field communication mobile payment model that is based on extended unified technology acceptance and use of technology (UTAUT2) .In this paper, the author have performed the pilot study to validate the variables and to verify their reliability among the proposed items. The results has proven that there is a reliability among the items in variables, as the Cronbach's alpha value for the variables is above or equal to 0.7.

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“…When we talk about the online shopping, the main issue that one can be faced is security, either it is financial security, personal data security or privacy, system security, security from cybercrime. Trust always play the major role in the field of any activity that involves the exchange of money on internet and customer satisfaction can be achieved if there is trust [2]. After going through the extensive literature review , the security model for online shopping satisfaction was developed in this study [2].…”

Section: Introductionmentioning

confidence: 99%

Preliminary Study for Customer’s Online Shopping Satisfaction from Security Perspective

Ali¹,

Samsuri²,

Seman³

et al. 2018

IJET

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The objective of this paper is to present the results of preliminary study that has been performed to measure the reliability of the questionnaire for collecting the quantitative data for the proposed security model of online shopping satisfaction. This paper is endeavours of our previous paper, in which we have developed the research model. Quantitative methodology was adopted to conduct the study by collecting the data through survey questionnaire based on five point Likert scale. Statistical Package for the Social Sciences (SPSS) version 23.0 was used to analyse the data. Results shows that the Cronbach’s alpha value to ensure the reliability of the items is ≥ 0.7, It means all our variables are acceptable for the further studies and for the actual data collection. This paper conclude that the pilot study is necessary phase to conduct before going to collect the actual data in order to avoid any ambiguity in items. Although the sample data is small for the pilot study still, it shows the strength between the related items.

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Online Shopping Satisfaction in Malaysia: A Framework for Security, Trust and Cybercrime

Cited by 19 publications

References 14 publications

Comparison between NFC/RFID and Bar Code Systems for Halal Tags Identification: Paired Sample T-Test Evaluation

Comparison between NFC/RFID and Bar Code Systems for Halal Tags Identification: Paired Sample T-Test Evaluation

Near Field Communication Enabled Mobile Payments: Preliminary Study

Preliminary Study for Customer’s Online Shopping Satisfaction from Security Perspective

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