Online security evaluation process for new e‐services

Hesson, Mihyar; Al‐Ameed, Hayder

doi:10.1108/14637150710740473

Cited by 13 publications

(5 citation statements)

References 18 publications

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“…In addition, as the regression coefficients indicate that some factors have stronger impacts compared to others. The findings on these factors are consistent with findings from prior research [12,13,20]. E-government plays a critical role in disseminating knowledge and connecting the public with the government and government agencies more efficiently.…”

Section: Discussionsupporting

confidence: 93%

Intention to Use E-Government Services in Malaysia: Perspective of Individual Users

Eze

Goh

Ling

et al. 2011

Informatics Engineering and Information Science

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Abstract. The growing need for convenience in the manner people conduct their activities in the 21st century, has popularized the notion of Internetenabled government services. Various governments now offer key services through the Internet, but what is still unclear, is the key to a successful egovernment platform. In this study, therefore, an extended Technology Acceptance Model (TAM) was used to underpin the development of a conceptual framework used to examine the influence of six independent variables (perceived ease of use, perceived usefulness, security, Internet infrastructure, reliability and convenience) on the dependent variable, the intention to use e-government services in Malaysia. The 230 valid responses in this study were the bases of the analysis, and the data analysis included correlation and regression analyses. The findings revealed that four of the six hypotheses were significant. Research and practice contributions of this study were highlighted including limitations of study and agenda for future research.

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Section: Discussionsupporting

confidence: 93%

Intention to Use E-Government Services in Malaysia: Perspective of Individual Users

Eze

Goh

Ling

et al. 2011

Informatics Engineering and Information Science

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“…Besides, successful electronic attacks, on-going costs including the loss of business, reputation and customer trust (Stephen, 2001). Therefore, heightened security concerns could stop potential damages ensuing from insecure transactions, hacking, or poor access control to important data (Hesson and Alameed, 2007). Fram and Grady (1995) conducted a study focused on Internet buyers from an online consumer perspective.…”

Section: 3mentioning

confidence: 99%

Factors Influencing the Adoption and Usage of Online Services in Saudi Arabia

Al-Ghaith

Sanzogni

Sandhu

2010

E J Info Sys Dev Countries

127

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Advances in electronic service technology have created great opportunities as well as threats to organizations in various business and services sectors. As such businesses, either willingly or reluctantly, are increasingly embracing the Internet as distribution channel in order to remain competitive or gain market share. With particular reference to e-services, absence of accurate information on factors that have influenced users' behaviour to adopt or use eservices could mislead an organization into adopting unhelpful solutions as it strives to accelerate the implementation of e-services. This study, based on the diffusion of innovations (DOI) theory leveraged into the online environment, investigates factors that influence adoption and usage of e-service, especially, in Saudi Arabia. Factors were empirically tested against data collected from 651 participants using survey questionnaires. Perceived Complexity was found to be the most significantly related factor affecting e-service adoption in Saudi Arabia, followed in turn by Privacy and Compatibility. Quality of the Internet and its relative advantage also had a notable affect on e-service usage and adoption in Saudi Arabia.

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“…According to [90], security had a significant and positive influence on M-commerce acceptance. [91] Thus, privacy is counted as a high major element in the implementation of E-commerce.…”

Section: Relative Importance and Total Contributionmentioning

confidence: 99%

A Hybrid SEM and Neural Network Approach to Understand and Predict the Determinants of Consumers’ Acceptance and Usage of Mobile-Commerce Application

Saleh

Enaizan²,

Eneizan³

et al. 2022

Int. J. Interact. Mob. Technol.

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The growth of mobile commerce marketplaces worldwide has been boosted by modern advances in digital technology. However, Privacy and security are still concern in m-commerce application. Since the previous study has researched the link between security and privacy and purpose to use, the factors that influence the formation of privacy and security in m-commerce are mostly unidentified. On the basis of UTAUT2, this study investigates the factors of security and privacy effecting mobile commerce acceptance. A hybrid SEM-ANN method was utilized to identify non-linear and compensatory interactions. Compensatory and Linear models are based on the idea that a deficiency in one component might also be compensated for by other variables. Linear and Non-compensatory models, on the other hand, seem to overcomplicate buyer decision mechanisms. Survey criteria have been conducted to obtain 890 mobile commerce consumer’s datasets utilizing an application on m-commerce. The following are the results. (1) M-commerce acceptability and use were positively influenced by five determinants (Security, performance expectancy, effort expectancy, habit, and price value). (2) Un-authorization, Error, secondary usage, collection, control, and awareness were all shown to directly and significantly negatively impact M-COMMERCE acceptance and use. (3) Three additional variables (social influence, hedonic motivation, and facilitating conditions) did not affect customers' intentions to use m-commerce applications in Jordan. In m-commerce, the integrated model expects a 45% percent increase in security and privacy.

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Online security evaluation process for new e‐services

Cited by 13 publications

References 18 publications

Intention to Use E-Government Services in Malaysia: Perspective of Individual Users

Intention to Use E-Government Services in Malaysia: Perspective of Individual Users

Factors Influencing the Adoption and Usage of Online Services in Saudi Arabia

A Hybrid SEM and Neural Network Approach to Understand and Predict the Determinants of Consumers’ Acceptance and Usage of Mobile-Commerce Application

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